Perioperative practice
remain alert to environmental risks; slips, equipment malfunctions, wrong-site surgeries, and speak up when hazards are identified. The Charter encourages a proactive stance on risk management through clear communication and prompt reporting. “When we embed safety into every
behavioural standard, we reinforce that every single team member has the power, and the responsibility, to make a difference,” says Alex Duke, Chief Executive Officer of AfPP. She adds: “The safest teams are those that act with intention, vigilance, and mutual respect.”
Oliver Tierney, AfPP President
Respectful communication Effective communication is the foundation of any high-performing team, and even more so in the perioperative setting where time is limited and stakes are high.
Listen actively Listening goes beyond hearing; it’s about being present, seeking clarity, and valuing others’ input. The Charter encourages perioperative professionals to pause, ask questions, and acknowledge the contributions of all team members, regardless of hierarchy.
Clear and concise language With lives on the line, there is no room for ambiguity. Clear, respectful, and jargon-free communication with patients and colleagues ensures understanding, prevents errors, and supports smooth workflow.
Confidentiality and privacy Patient dignity must be upheld at all times. The Charter reiterates the importance of discussing patient cases only with those directly involved in care, and doing so in private, respectful settings.
Constructive feedback Feedback should be timely, respectful, and focused on improvement, not criticism. A team that embraces constructive feedback fosters professional development and stronger collaboration.
Professionalism and civility The Charter strongly advocates for civility in all aspects of perioperative practice. It recognises that toxic behaviours, whether subtle or overt, can be deeply damaging.
Use empathy Empathy is essential in managing stress, de- escalating conflict, and strengthening team dynamics.
Whether it’s comforting a nervous patient or
recognising when a colleague is overwhelmed, empathy humanises healthcare.
Be inclusive Inclusivity is more than representation; it’s about actively valuing diverse perspectives and creating space for all voices to be heard. It includes challenging microaggressions, recognising cultural sensitivities, and fostering equality.
The new AfPP Behaviours Charter 22
www.clinicalservicesjournal.com I July 2025
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