HVAC SYSTEMS
Delivery, installation, and maintenance are all included in the customer’s monthly fee after an Engineering team has visited the site to understand its particular needs.
help to evaluate a healthcare facility’s existing heating and cooling systems to identify potential sources of failure, develop a blueprint to show where the equipment goes and how to get it there; and of course have temporary equipment available just a telephone call away, ‘24/7’.
Temporary heating needs As temperatures fluctuate with the change of seasons, so do the demands on healthcare facilities. For supplemental heat in the autumn or winter months, temporary hire equipment is the most cost-effective solution. Additional temporary healthcare cooling or heating systems may also be needed during extension works or unexpected events caused by fire, system failure, or a pandemic. A hire unit is also the ideal back-up for a broken or low-performing unit, without any long-term engagement. With a hire option, Estates and Facilities managers can buy time and peace of mind while delivering the heating they need to keep healthcare activities running. When heaters or boilers fail, it is important that things are running again as quickly as possible. ICS Cool Energy can provide boilers of up to 2 MW capacity, portable heater units up to 200 kW, and remote fuel management solutions for all domestic hot water and heating needs, ensuring a steady supply of both. Delivery, installation, and maintenance are all included in the customer’s monthly fee after an Engineering team has visited the site to understand its particular needs.
Emergency hot water solution for BMI Healthcare A calorifier which was providing essential hygienic hot water at a leading private hospital failed. The hospital’s on-site engineering team was unable to rectify the problem quickly, leaving wards with no hot water, and in a potentially critical situation. Fortunately, prior to this breakdown, the
Additional temporary healthcare cooling or heating systems may also be needed during extension works or unexpected events caused by fire, system failure, or a pandemic.
private hospital group had asked ICS Cool Energy to prepare a contingency plan to cover all its temperature control equipment, not just its domestic hot water systems. To prepare the plan, ICS Cool Energy had visited each hospital within the group to survey and assess all the sites and their equipment – from air-conditioning systems that keep wards at the right temperatures, to MRI scanner cooling equipment and everything in between. The comprehensive planning process included reviewing access routes to ensure that equipment could be delivered to site and installed quickly and easily. In this instance, the contingency plan – with the right equipment on standby – enabled the ICS Cool Energy Hire Team to act fast, and within hours resolve the potentially critical situation – restoring the hot water to the facilities. The speed of response was triggered
by a call to the ICS Cool Energy helpdesk at mid-day. The vital boiler and equipment were delivered to site by late afternoon, and the technical teams installed and commissioned the unit. A crisis was averted with minimum disruption to the hospital facilities. ICS Cool Energy’s Hire, Sales, and Service teams operate as the private hospital group’s preferred partner for all temperature control solutions to maintain, or provide new or back-up equipment, when needed.
‘No compromises’ Steve Buchan, Group chief engineer at BMI Healthcare, said: “Healthcare is a demanding environment, and reliable temperature control is life-critical. There are no compromises when it comes to hygienic heating and cooling, and that is why we choose to work with ICS Cool Energy. The company really knows it stuff - whether it’s emergency response, new equipment planning and installations, or essential servicing. We rely on it across our
estate, and there is no other supplier that can meet the full breadth and depth of our needs. This latest emergency response is another example of superb service and a supplier that really does go the extra mile. The service we get from ICS Cool Energy is unbeatable, and this is a prime example of the lightning speed of response that is unmatched in the industry, and helps make our business work.”
Dave Palmer
Dave Palmer is the director and General manager responsible for the UK and Ireland at ICS Cool Energy, an international specialist in complete temperature control solutions. ICS Cool Energy says that in his 20 years with the company, he has ‘demonstrated leadership and innovation in roles of increasing responsibility’. It said: “His passion in taking care of the customer, and strategic, customer- focused leadership, have given him a strong record of accomplishments in sales, engineering, and operational activities.” He has degrees from Bradford College in Mechanical and Production Engineering, and Automation and Production Systems.
March 2022 Health Estate Journal 37
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