MEDICAL EQUIPMENT SUPPLY
humble examination light to multi-theatre telemedicine systems, and support all of it, including maintaining legacy equipment, both ours, and that of other manufacturers, some of which may be 20-30 years’ old.”
‘Holding off’ PPM Clinical staff using the interactive Entoli audio/video control tablet device.
still in progress.” Paul Grainger added: “One of the impacts of the pandemic was that we couldn’t put men on site so easily. While our normal, and some of the ‘exceptional’, manufacturing continued in a Leeds, we had to restructure how we worked when out on site, which entailed extensive liaison with contractors we are working with. We are, for example, refurbishing multiple theatres at multiple hospital sites, and all those programmes had to be amended to suit the number of personnel we could have on site at any
one time. Normally we can complete a theatre ‘refurb’ in a number of weeks, but when you can’t fully staff such a job, those weeks can become months. This necessitated a lot of rescheduling of installation and servicing work, and we had a fluctuating demand for our service. In some instances, we had to respond to service requests on our equipment extremely rapidly. We sell both individual components and sizeable packages and suites of operating theatre and IPS/ UPS equipment – everything from the
Graeme Hall said: “There has been a definite trend of being asked not to undertake Planned Preventative Maintenance, with healthcare clients telling us to hold off servicing, as they want the minimum number of people on site. However, ironically, with people not servicing a variety of kit so frequently, our engineers have seen an increase in items breaking down, which need to be rapidly fixed.” Much of Brandon’s theatre and ICU equipment features parallel redundancy, so that usually, if an item breaks down, it can still operate safely until a Brandon engineer attends. If critical equipment breaks down ‘seriously’, Brandon always endeavours to get an engineer to the hospital site the same day. The company has a team of eight full-time service engineers, supplemented by engineers in other roles who can be called on as required.
When I spoke to the two Brandon personnel in early June, Graeme Hall said some of the company’s hospital customers were busy converting former
DESIGNED FOR THE FUTURE
READYTODAY E
A dynamic, f IPiN Evolutio
uture-proof nurse call on
system
Arrange an on-site system demonstratio E
demonstration@wandsworthgroup.com
www.fullip.co.uk August 2020 Health Estate Journal 65
on
©Monty Rakusen
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