OKTO revolutionises retail gaming with OKTO.WALLET end-to-end cashless payment solution
As cashless' coronation as king is expedited due to the global pandemic, land-based gaming requires an industry- specific solution, OKTO.WALLET's technology keeps up -to-date with global fintech trends and customer demands whilst understanding the specific needs of the gaming industry.
OKTO's mission is to assist partners to make well- versed decisions for businesses and their customers. To achieve this, being industry- specific, mobile-first and open-loop are key. OKTO.WALLET is a universal open-loop mobile payment app tailored for the gaming industry that aims to reduce payment friction, enhance the player experience and boost retention rates.
Te solution allows real-time e-money funds transfers in a cashless, secure and fast way adapted to the new normal and catered to the needs of a heavily regulated industry.
Power your digital transformation with
GiG’s iGaming Platform Te global pandemic has highlighted the importance for operators to have a digital offering to complement and support their retail offering. Tis is a trend that is set to continue well beyond the current Covid pandemic as the complementary nature of having both a physical and digital presence becomes more apparent.
Built to deliver in regulated markets, GiG’s iGaming platform is integrated with leading payment providers and configurable with major content providers. Te platform boasts a unique frontend experience and is built mobile-first to ensure players are offered the same quality across all their devices.
Tis not only allows operators to grow and diversify their business, but also ensures that they will remain in front of and are ever accessible to their customers.
Featuring real-time data, GiG’s platform provides operators with instant actionable insights, which allows them to make smarter business decisions about the future. Built with an agnostic approach, the platform enables operators to select the content and services that best suits their audience.
Specialising in bringing land-based operators online, GiG offers a best-in-class Omnichannel solution. Bringing together the retail and online worlds through shared wallets and loyalty systems,
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GiG’s platform provides players with a seamless user experience while moving between land-based and digital operations.
DELIVERING A SEAMLESS OFFLINE TO ONLINE PLAYER EXPERIENCE
GiG works closely with partners to ensure their digital transformation is a smooth process that offers players a tailored and seamless customer journey. GiG’s Omnichannel solution can be integrated with any casino management system allowing their partners to seamlessly combine their retail and digital offering, increasing customer convenience, player lifetime value and retention. Ultimately, GiG’s Omnichnnel approach places players at the centre of your brand.
One of the main benefits to GiG’s Omnichannel solution is the single wallet, registration and shared loyalty system, each of which come with significant benefits to the operators and players. Providing a shared wallet enables operators to give power to their customers - allowing them to
Te flexible cashless wallet requires minimal effort from operators and no capital expenditure commitment, enabling a safe payment experience and broader payment options for consumers.
For consumers, it's not only a safe and fast transactional tool but offers users the freedom to move, collect and use their funds anywhere and as they wish instantly. With high standards for compliance, data protection, and social responsibility, OKTO is well-prepared with a powerful set of tools.
OKTO.WALLET is designed to revolutionise the existing retail gaming landscape, offering an end- to-end cashless solution and enabling the digitisation of the player experience. Te solution utilises field-proven technologies and extensive know-how of key integrations across all physical touchpoints of a gaming venue.
Ranging from gaming machines to Self-Service Betting Terminals and Cash Redemption Terminals, as well as a strong understanding and proven ability to integrate the wallet with digital touchpoints, OKTO is fully-equipped with a 360- degree approach via OKTO.WALLET that operators need to get ahead.
Designed to protect the player, the OKTO.WALLET app incorporates the highest level of data encryption. All fund transfers are audited using market-proven algorithms to detect fraudulent activity including money laundering, game manipulation and cash peripheral attacks.
Te app puts control directly in the hands of the user, covering all four major levels of responsible gaming: age verification, gaming betting limits, betting time-out periods, and problem gambling helplines. To stay competitive in today’s new normal, merchants need to cater to users’ different needs and demands as well as an increasingly diverse demographic. Tis means providing payment services that meet the demands of mobile-first online consumers and those who enjoy the benefits of transacting in a retail environment.
transfer funds between land-based and digital sites. Increasing customer retention, satisfaction and engagement, the shared wallet also provides access to detailed player spending insights, allowing them to improve and tailor marketing promotions and loyalty schemes.
Adding a shared loyalty system allows operators to increase engagement and build on their relationships with players by tailoring loyalty schemes to suit the needs and wants of individual customers. Tis provides the player with the power to decide where they want to use their points at their own convenience.
In addition, GiG’s Omnichannel solution provides dual registration. Tis presents one seamless registration process for players across all channels, allowing for an uninterrupted player journey between retail and online sites. Dual registration results in a faster player onboarding experience, helping to create a lasting first impression, improve the player experience and engagement patterns through increased touch points.
EVERY STEP OF THE WAY
When launching an online offering, there is more to think about than the initial Omnichannel solution set-up. Tere are many processes that differ from that of a pure land-based operation. Tere are some additional services an operator should be looking for to ensure the process is smooth - not only upon launch, but to ensure a continued seamless experience throughout the entire digital transformation. Tis is one of the added benefits of choosing GiG’s Omnichannel solution. GiG offers a full suite of managed services including 27/7 customer support, content management and media services to provide operators with what they need and when they need it via an experienced team of experts.
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