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also had to be more open in order for people to open up to me. “That’s why I’m saying, I embrace the truth of who I am,


but also found a way so that other people can be comfort- able and know they can engage in a conversation [with me],” she continued. “Some people are more [focused on] what they hear in mainstream media versus really be- ing able to understand that at the end of the day we’re all human beings. We may dress differently, but we walk the same world on the basics of human life and nature.”


Fleming doesn’t pinpoint one specific leadership style


that sets her apart, and she adopts a mixture of approach- es depending on what team she’s leading at the time. For example, when working with established employees who have been in their role for a while and are well experi- enced, she will concentrate on mentoring and helping to prepare them to take the next step in their careers. “Challenging them to be more of a decision maker and being able to think through processes and understand how they should make decisions to feel comfortable with


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NAPA Integrated Business Solutions (IBS) is an on site parts store custom built around fleet customers’ needs.


With more than 400 locations nationwide, NAPA IBS manages inventory parts rooms for government fleets, county fleets, city fleets, construction fleets, DOT fleets, utility fleets, heavy truck repair shops, retail repair shops, and more.


CONGRATULATIONS Teresa Fleming


Deputy Chief Operations Officer of Transportation Service In Recognition of the TD of the Year Award.


www.stnonline.com 57 eNews_1019_Marketplace_SV.indd 1 9/19/19 1:43 PM


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