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FEATURE


know that if they want to welcome workers back to offices, they need to reassure them that it is safe to do so. Digital twins can be used to enable office workspaces to become more efficient and sustainable, while prioritising air quality and reducing energy consumption. By using data from digital twins, businesses can model and optimise everything from foot traffic to air flow. AI for example, can be layered on existing heating, ventilation and air conditioning (HVAC) systems to control air circulation and reduce energy consumption.


Leveraging digital twin technology, facilities managers can also virtually visit locations to decrease the need for physical site visits, whilst enabling remote issues identification and faster resolution. Incorporating digital twins as a visual tool early in the construction process also improves efficiency by streamlining routine work such as repeated site surveys, building context modelling and reporting. Since much of this is automated in the cloud, work hours can be reduced. Another valuable benefit of digital twin technology is the ability to archive content and tap into rich data historically trapped in digital and physical storage file. This data can be seamlessly accessed, integrated, analysed, and synthesised from digital twins into fact-based efficiency initiatives across an entire building portfolio.


Furthermore, insights from digital twins can be leveraged for restoration projects, enabling CRE companies to move towards an optimised maintenance approach. By giving contractors the ability to efficiently document the stages of progression during the construction or renovation process, costs can be reduced, and resource efficiencies can be improved. Errors or newly discovered site conditions can also be identified early to avoid costly rework. With the post-construction, operational phase of a building being the longest stage of any building’s life cycle, the ability to use digital twin technology to document existing conditions and track the longevity of the thousands of individual elements that go into a built space, is also particularly beneficial to facilities managers – whether from commercial office blocks or singular retail stores.


Looking at retail specifically, to help businesses stay competitive in a market increasingly dominated by eCommerce, digital twins can offer many benefits within the operational phase, ranging from improved stock management, consistent shopping experiences and ongoing data insight, through to blending the benefits of in-person and online shopping.


The changes in consumer demand seen by the CRE industry in light of the pandemic have been seismic, but also measured. To help CRE businesses to stay one step ahead and adopt new approaches accordingly in response to these changes, the uptake of new innovations in property technology including AI, VR and digital twins will be essential in unlocking new operational efficiencies. As living, breathing building models, digital twins can be leveraged across the building lifecycle and used for accurate planning, maintenance and remodelling, saving clients time and resources. The real power of these technologies will lie in the insights and opportunities that can be enabled through the data they generate.


The next step for the CRE industry will be adopting an exact and detailed approach that taps into the deep analytics that digital twins provide, to better design, plan and build optimised spaces catered to evolving consumer demands. Through implementing a transformative digital strategy using digital twin technology, CRE professionals can gain new competitive advantages and succeed in today’s challenging market.


https://matterport.com 08


Tomorrow’s FM Yearbook 2022/23


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