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CONTENTS REGULARS 06


WHAT’S NEW All the latest news and product releases from the


FM world. FEATURES 34UNLOCKING OPERATIONAL EXCELLENCE Ben Farrar, Business Development Manager at


Traka UK, looks at the demands faced by FMs seeking to optimise hospital security in a cost and resource-effective manner, without losing the essential welcoming feel to hospital premises.


36FIVE RISKS FACING FMs IN 2024 CLEANING & HYGIENE


22 24


HOW SIZE MATTERS Matt Kuwertz, Commercial Director at Principle


Cleaning Services, discusses some of the challenges of cleaning large estates.


A ROUTE TO SUCCESS Sustainable solutions are increasingly cost-


effective and offer a wider range of commercial benefits, says Alistair Scott, Sales Director of Robert Scott. Especially when you take a longer-term view.


40PLANNING AHEAD HEADACHES Louis Rayner, National Business Development


Director at Sunbelt Rentals, discusses how the company’s latest offering aims to meet the demands of the FM and surface preparation industries in 2024.


44PREVENTING REFURB AND RENOVATION TRAINING & CPD 48ENHANCING YOUR KNOWLEDGE 28


THE RIGHT DOSE How is the Internet of Things transforming


on-premise laundry dosing? Seko, an international manufacturer of chemical dosing solutions, outlines the benefits of the technology.


FOOD & DRINK 30BALANCING AI AND HUMAN INTERACTION


Is artificial intelligence the disruptor aiming to replace our human touch? Far from it, says Greg Bramwell, Director of Food at BaxterStorey, as he discusses how AI and human interaction can be used together to ensure the perfect customer experience.


04 | TOMORROW’S FM twitter.com/TomorrowsFM What are the five best approaches for those


looking to develop their understanding of facilities management, asks Lauren Wakeling, UK Country Manager at CoursesOnline.


Dave Bigham, Director of Global Training at National Flooring Equipment, explains how contractors can limit disruption to bystanders during a surface preparation project.


Mitigating risk and ensuring compliance are


intricate challenges for businesses, especially amid evolving legislation. John Greenough, Business Development Manager at Veriforce CHAS, outlines five key risk areas for FMs in 2024.


32A HANDS-ON OPERATION FLOORING 38PRIORITISING PERFORMANCE Interface explains why architects Lifschutz


Davidson Sandilands turned to the flooring specialist for a project at University College London.


How can the risk of cross-contamination be kept


to a minimum in the food preparation environment? Jeremy Bennett from Tork manufacturer Essity poses the question.


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