Is artificial intelligence the disruptor aiming to replace our human touch? Far from it, says Greg Bramwell, Director of Food at BaxterStorey, as he discusses how AI and human interaction can be used together to ensure the perfect customer experience. .
Find out more on page 36
Editorial Editor Ryan Lloyd
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Advertising Account Director Clare Gapp
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Production Production Director Hannah Wilkinson
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Designer Nigel Rice
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Designer Daniel Etheridge
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CEO Mark Hanson
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Hello and welcome to the February issue of Tomorrow’s FM.
We have a jam-packed issue for you this month. Cleaning heads up our features section, with Matt Kuwertz, Commercial Director at Principle Cleaning Services, discussing some of the challenges of cleaning large estates, and Seko analysing how the Internet of Things is transforming on-premise laundry dosing.
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For the Flooring spotlight, we have a range of case studies on offer. Interface explains why architects Lifschutz Davidson Sandilands turned to the flooring specialist for a project at University College London, whilst we also hear why the School of Geography and the Environment at the University of Oxford turned to Forbo Flooring Systems’ integrated portfolio of barrier matting solutions, Nuway and Coral, to create a better first impression for students, staff and visitors. Abacus, Sunbelt Rentals and National Flooring Equipment also have quality analysis and advice to check out.
We also have features for Food & Drink and Training & CPD in this issue.
Also, whilst I have you, please don’t forget to vote in the Tomorrow’s FM Awards 2024. You can take a look at all the products and services that have made the finalist this year, here. You can then head over to the voting page and pick your favourite. Voting closes on 11th March, and the winners will be announced in the April issue of the magazine.
Ryan Lloyd, Editor
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