NEWS CQC ROUND UP


THREE HARTLEPOOL CARE HOMES RATED INADEQUATE


The Care Quality Commission (CQC) has told Matt Matharu that he must make urgent improvements at Four Winds Residential Home, Highnam Hall and Parkview Residential Home, all located in Hartlepool, Cleveland.


During unannounced inspections at all three homes in January and February 2015, inspectors found that Mr Matharu was failing to provide safe and effective care.


Inspectors raised concerns that at Parkview Residential Home on


Station Lane there were not suitable arrangements in place for obtaining residents’ consent to care and treatments.


Some areas of Highnam Hall on Park Avenue were visibly dirty and had an unpleasant odour and the main emergency exit was kept locked with a bolt.


At Four Winds Residential Home on Elwick Road, inspectors found that care plans contained contradictory information and care records were not updated to reflect people’s changing needs.


Concerns regarding the safe administration of medicines and the lack of effective quality assurance processes were identified at all three homes.


All three services have been rated as Inadequate. CQC is currently


considering the need for further regulatory action against Matt Matharu and will report in due course on any action they do decide to take.


In the meantime CQC is working closely with Hartlepool Borough Council and Hartlepool and Stockton on Tees Clinical Commissioning Group to ensure that residents are not at any immediate risk of harm.


CQC INSPECTORS REPORT ON ADULT SOCIAL


CARE SERVICES At the beginning of this month, CQC inspectors released a series of inspection reports on care homes and homecare agencies across England.


EHRC FUNDS NEW HUMAN RIGHTS TRAINING


FOR CQC The Equality and Human Rights Commission (EHRC) is to fund training for Care Quality Commission (CQC) staff to ensure the human rights of people who use health and social care services are upheld.


The Commission worked with the British Institute of Human Rights and the CQC to develop a learning programme so that inspectors and other staff are fully equipped to identify threats, and also recognise good practice, in hospitals, care homes and other provider organisations.


For sectors such as acute hospitals, specialist mental health and learning


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disability services and residential adult social care, where the rights of service users tend to be most at risk, inspection teams will have role specific training.


Chief Executive of the Equality and Human Rights Commission Mark Hammond said: “This training will help health and care professionals fulfil their human rights responsibilities with confidence, help ensure the needs of patients and service users are put first, and their human rights to dignity, choice, privacy and differing needs are fully respected.”


Chief Executive of the Care Quality Commission David Behan added: “All of our inspections take into account human rights and equality and we must continue to embed a human rights and equalities approach across all our work.”


Under CQC’s new programme of inspections, all of England’s adult social care services are being given a rating according to whether they are safe, effective, caring, responsive and well led.


Ratings by region Central: 18 care homes and homecare agencies were rated as Good, 12 as Requires Improvement and 2 as Inadequate.


London: 16 care homes and agencies supporting people in their own homes were rated as Good, 12 as Requires Improvement and 2 as Inadequate.


North: 20 services were rated as Good, 12 as Requires Improvement and 9 as Inadequate.


South: 14 care homes and agencies supporting people in their own homes were rated as Good, 17 as Requires Improvement and 4 as Inadequate.


For more information visit www.cqc.org.uk


www.tomorrowscare.co.uk


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