Supported Living Service Eden Futures support over 750 people in various settings, with over 1,600 staff members working to support, sustain and develop new service models to better suit the evolving adult care sector.

Medicare enables maximum independence by enabling tenants to take more control of their lives, while having the security of support staff close by when needed. The assisted technology system is linked to a central support area so that individuals are able to alert support staff if help is required. This approach enables people to have as much independence

as possible, but also gives them the confidence that there is someone there when they need extra reassurance or support with challenging tasks.

A ‘plug and play’ option also allows add-ons to be purchased to meet individual requirements. This approach (in most cases) is better value for commissioning authorities as they pay for the support the individual requires, rather than continual staff monitoring. It promotes dignity, independence and self-directed support and our experience tells us it is a less intrusive way of supporting the person.

Where a service-user is more independent, our self-contained apartments allow for even more privacy. For individuals’ safety, each resident is provided with a key fob to access their own security gates. In addition a concierge system is in place for any visitors that want to make contact with the residents, allowing support workers to consider perceived risk for individuals with certain vulnerabilities.

The Medicare system also enables support staff to be alerted via a pager if there is an issue within one of these self-contained apartments. The alarms can be tailored to an individual’s needs and could be triggered by door and floor sensors, epilepsy alarms or floor monitors.

By working in partnership and looking at the requirements of each development at an early stage, the adaptations and support mechanisms we put in place ensure individuals are given the independence and dignity they require to live a happy and fulfilled lifestyle.

We have seen very positive outcomes for those we support who are already thriving in our new developments, and, as we continue to improve our relationships with partners across the UK, we look forward to being able to fill the demand for even more individuals who require support. - 27 -

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