"The more confidence colleagues have in understanding the

complexities of mental

health, the more empathy they will be able to express with service

users with mental health issues."

Time to Update Your Training?

Alan Dalzell, Mental Health Nurse Consultant at Exemplar Health Care, stresses why mental health training is vital in order to deliver the best quality of care.

The importance of mental health in social care, for both healthcare professionals and service users, is clearly no longer an aſterthought for providers. For those working in care, even the most positive professionals will admit that the sector can be challenging at times.

To address these issues, we at Exemplar Health Care are continuously developing our mental health support programme. Our aim is to improve awareness amongst care colleagues through specialist training.

Ultimately, we believe this will ensure the highest standard of care is delivered for service users.

One of the main challenges of raising awareness of mental health issues in the care sector is time. For many, the unpredictable nature of social care makes it difficult for professionals to plan training sessions or even spread awareness of initiatives.

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We have combated colleague time constraints by launching the MyExemplar app, an internal communications tool that encourages cross-home interaction and collaboration.

Digital innovation and the future of the care sector is a widely discussed topic. Our MyExemplar app enables colleagues to access regularly-updated wellbeing-focused content remotely, whenever it suits them.

Embracing digital technology goes some way to counteract the time constraints felt by healthcare colleagues. However, we understand that, when talking about sensitive issues like mental health, there is no substitute to face-to-face interactions.

To address this, we have sourced and completed externally- provided training for colleagues from the nationally- recognised Mental Health First Aider (MHFA) initiative to offer support to our network of homes across the country.

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