OKEachDay by Alertacall


ABOUT THIS PRODUCT...


Alertacall’s OKEachDay service is a unique, specialist system designed to provide wellbeing checks for older people and those with higher needs, enabling individuals to retain their independence.


As part of the service, residents receive a specially developed device, including the option of a touchscreen, installed with an ‘OKEachDay’ button, providing daily contact for customers. Residents press the OKEachDay button to confirm their wellbeing, to pick up news and information from their care provider, or they can opt to receive a call from a highly trained member of Alertacall’s team. The touchscreen has a simple to use interface and is fitted with an any network SIM card, so no WiFi is required to deliver the service.


Company Profile


Alertacall pioneers the principle that by increasing contact with people, in a way the customer controls, you can better understand their changing needs, make better decisions and improve their lives.


Alertacall was founded by the CEO James Batchelor, the original inventor of the “I am okay” button. He was inspired by the changing needs of Eveline, his own staunchly independent grandmother and her desire to remain in her own home for as long as possible.


The company now improves the lives of tens of thousands of people. It works in partnership with dozens of organisations in housing, health and social care and has many private customers.


Company Contact


contact@alertacall.com 0808 208 1234 www.alertacall.com


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OKEachDay is based on the principle that by increasing contact in a way the customer controls, instead of providing a reactive service, it becomes possible to gain an understanding of changing care needs. The touchscreens enable digitally enhanced contact 365 days a year, providing enhanced insights into the changing needs of customers based on service interactions, helping to focus resources where additional customer support may be required.


This daily proactive approach regularly saves lives and guarantees that people get the help and support they need.


OKEachDay helps in the following ways:


● Provides daily confirmation that everything is fine and an escalation process agreed with the care provider if there is no contact.


● The system proactively identifies if there is a problem - instead of relying on the alarm approach of ‘no news is good news’.


● Complements a wearable alarm, and is a valuable safety net for those reluctant to wear one.


● Customers feel safer, reassuring friends and family.


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