CONTENTS CARE SHOW PREVIEW
12 SUPPORTING CARE THROUGH CHANGE Care Show Birmingham and the Retirement Living Show return to the NEC Birmingham on 7 – 8 October, bringing together practical learning, expert insight and the latest innovations for the care sector.
RECRUITMENT & RETENTION
16 CONNECT AND GROW Eammon Price, CEO of Flourish, looks at how care providers can invest in workforce development to build stronger, more supported and sustainable teams.
TECHNOLOGY
20 CARE TECH THAT EARNS TRUST Katie Thorn, Director of Innovation at Digital Care Hub, explores why care technology should start with the problem, not the product, and how providers can ensure digital solutions deliver meaningful benefits for residents and staff.
SAFEGUARDING
30 BUILDING A SAFEGUARDING CULTURE Care providers must look beyond policies and procedures to embed safeguarding into everyday practice, explains Kelly Heyworth, Regulatory Lawyer at Markel Law.
LAUNDRY
34 A SEAMLESS UPGRADE When ageing laundry equipment began putting pressure on workflow, St Luke’s Hospice upgraded to a modern solution, creating a more efficient and ergonomic laundry operation designed around the needs of staff and patients.
FEATURE
28 THE TRUST FACTOR Moneypenny discusses why customer experience and trust are becoming increasingly important to care providers, and how putting families at the heart of every interaction can support occupancy, reputation and growth.
Hello and welcome to the August/September issue of Tomorrow’s Care.
Social care reform is finally moving closer to becoming a reality, with new Prime Minister Andy Burnham bringing forward the timetable for Baroness Casey’s independent commission and launching a nationwide conversation on the future of adult social care.
The Big Conversation will give people who draw on care, unpaid carers, care professionals and the wider public an opportunity to help shape what comes next, with the Casey Commission expected to make its recommendations by summer 2027. The government has also renewed its focus on the workforce, highlighting better pay, training, career progression and job security as essential to the future of social care.
For a sector still facing more than 100,000 vacancies, that focus is particularly welcome. But providers cannot afford to wait for reform to arrive. In this issue, we look at how organisations can strengthen workforce development and create clearer opportunities for career progression, including the potential and limitations of the new Care Workforce Pathway.
We also explore some of the other issues shaping care today, from technology that starts with the needs of residents and staff to building safeguarding into everyday practice.
As the sector enters another period of significant change, we highlight the people, ideas and innovations helping care providers navigate what comes next.
I hope you enjoy the issue.
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Sarah Robinson, Editor
Ryan Lloyd, Editor
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