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TECHNOLOGY IN CARE


Transforming Care With Data


David Lynes, Managing Director of Unique IQ, believes that data holds the key to the future of the care industry, where information is connected, not siloed, so a more holistic picture of what people need to live a fulfilling life is provided.


It has been well-documented that the unprecedented circumstances we have found ourselves in as a result of the coronavirus pandemic have led to an acceleration in the use of technology.


From the widespread adoption of Zoom for business meetings and social hangouts alike, to rapid deployment of digitalisation projects that had languished at the bottom of


agendas for years, technology has helped us to adapt how we work and how we live.


Home care providers agree that greater use of technology will be the thing to most impact their services aſter the pandemic. So what might that home care technology look like?


A WORLD OF DATA


Our vision is for a world with joined-up data about care. Where information about people receiving care is connected, not siloed, to give a bigger picture of what they need to live a fulfilling life. Where soſtware providers work in collaboration, not confrontation, aligning their systems with the shared purpose of supporting the delivery of outstanding home care.


Accurate and reliable data about home care is so limited. Whilst valiant efforts are made by bodies such as the UKHCA and


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LaingBuisson, there is no nationalised data set that gives the complete picture of home care within the UK. In a recent panel discussion hosted by the UKHCA, William Laing called for real- time data collection for home care, without falling into the trap of large-scale data collections that are published at a delay of several months: “What’s needed is real-time data generated as a by-product of digitisation of homecare services”.


This view was backed by Rosamond Roughton, Director-General for Adult Social Care at the Department for Health and Social Care, who recommended that there be national policy for data sharing to make it quicker and easier for all.


Similarly, Professor Martin Green of Care England has called on the CQC to lead the care sector’s digital agenda, stating that: “If we had good access to real-time data, there would be far less need for the snapshot approach that we’ve got at the moment with inspections.”


As soſtware providers we are uniquely placed to make this happen. Many of us are providing real-time insights to the home care agencies that use our soſtware, insights that are relied upon to ensure safe, efficient and responsive care. Why not join forces to make those insights even more powerful through big data analysis, and find a way for that data to inform a nationwide understanding of care? To provide that much- needed evidence base for social care, the absence of which is so frequently a barrier to recognition and investment.


HOME TECH Like many other aspects of the society we live in, COVID-19


www.tomorrowscare.co.uk


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