TECHNOLOGY IN CARE
over 300 vulnerable people across the UK, in partnership with their carers, using a simple app with instructional videos which provide them with a way to record their levels of independence, their own impressions of their progress, and the carer’s observations.
This can have significant wellbeing and satisfaction benefits for the carer as well as the client. Both are truly involved in, and responsible for outcomes.
Digital evidence of care progress can also act as a record of personal development for the carer, too, and help manage and evaluate their work.
WHAT NEEDS TO CHANGE?
It’s time for care commissioners to work with care providers to set new standards for tech literacy in the caring profession. Making digital skills a core competency for carers will attract applicants with wider experience and let younger workers know that their innate tech literacy is appreciated and required. Enthusiasm for and competency in working with phones and tablets will make many vulnerable people feel more comfortable, especially young adults.
Acceptance of tech’s role in care is also key. Post COVID-19, the role of apps in a care package will grow. In person contact may need to be restricted, yet support and communication
twitter.com/TomorrowsCare
“Smartphones are the key to a world where disability is no barrier to
independence, particularly for young adults,
regardless of learning capabilities.”
can continue with familiar tech. Outcomes can be evidenced and improved with a few simple clicks. Tech will never replace human care, ever, but the combination of technology and human support can help us find common ground and solve complex resourcing problems that we will undoubtedly face as the financial implications of the pandemic hit.
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