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ICE scores new CleanEvent deal
Following a longstanding nine-year relationship, event cleaning specialists CleanEvent Services have agreed terms to renew its vast cleaning equipment portfolio with a new, state of the art fleet from ICE.
Tomas Gronager, CEO at CleanEvent Services, said: “Whilst we have a mature and solid working relationship with ICE, this year we took the opportunity to look at the marketplace and understand the options available to us as a growing and developing business.
“We felt it critical to understand for ourselves what’s new and developing in the cleaning equipment market in order to support our teams across our diverse client base throughout the UK. Following a lengthy and detailed process, ICE was selected to partner with us for a further three years.”
Ricky Smith, Head of Sales at ICE, commented: “This opportunity is really important for ICE, not just because we were keen to retain the relationship and account, that goes without saying, but because it gives us the opportunity to deploy some new and really exciting innovation in partnership with CleanEvent.”
This innovation comes in the form of our new telemetry and asset management system – ICE SMART Connect – which has been fitted to every new machine across the CleanEvent estate.
ICE SMART Connect is a telemetry and asset tracking system that monitors equipment utilisation, productivity and battery level. Trackers are fitted to the equipment and transmit key data to an online portal providing full visibility of assets and service history, enabling our customers to monitor equipment usage and schedule maintenance according to runtime hours.
It’s also fully integrated with our operating system, meaning that sites can log a breakdown, request spare parts, use the ICE SMARTcall video call technical support service, view equipment training videos or request a service visit simply by scanning the QR code on the machine.
Omni Group showcases robots and software
Omni Group showcased its latest technology innovations for the hospitality sector at the Hotel Leadership Conference 2024 in London.
The company demonstrated its growing range of cleaning, front of house and service robots, along with its hotel management software solution, designed to improve productivity and enhance service delivery.
Dees Maharaj, Chief Commercial Officer at Omni Group, explained: “We are seeing a growing appetite for AI- optimised robotics and software solutions, as hoteliers look for new ways to streamline and automate operational
Jay Adderley, Operations Director at CleanEvent Services, added: “As part of our ongoing commitment to better support our locations and people, along with being able to manage our fleet more effectively, ICE SMART Connect is a must have for us and one of the fundamental reasons we decided to renew with ICE.”
George Hewitt, Account Manager at ICE, commented: “Offering brand new equipment across the estate, along with deploying the latest technology available was our pledge to CleanEvent when shaping our vision going forward, but most importantly giving transparent reporting along with tangible and clear KPI’s.
“Based on the nature of the CleanEvent business and the fast turnaround required in stadiums during events, the response and quality of service is critical to the operation and delivery of service to their high profile and prestigious client base. The agreed service package along with the ICE SMART Connect technology will allow ICE to deliver unsurpassed levels of preventive, proactive and responsive operational support to CleanEvent locations across the UK.”
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processes and functions. The theme of this year’s Hotel Leadership Conference was breaking boundaries, so it has been the perfect opportunity to exhibit our cutting-edge innovations and share our technology expertise.”
In addition, the company showed how its Omni Hotel software is helping to achieve operational improvements and cost efficiencies for hotels, resorts, safari lodges, inns and apart hotels. The all-in-one solution automates the management of cleaning, housekeeping, maintenance, concierge and reception functions to streamline work processes, track usage and inventory, schedule bookings and monitor performance.
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