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Partners in Care: Tackling Delayed Transfers

Bluebird Care and Apello have joined forces to provide a new round-the-clock homecare monitoring service for people receiving care in their home.

The duo hopes to enable people to return from hospital and remain in their homes living independently for longer.

Technology-enabled care services (TECS) provider, Apello and provider of homecare and live-in care services, Bluebird Care have formed a partnership in a bid to help tackle the growing challenge of delayed transfers of care.

The new service, called Bluebird Care Assist, will see Appello and Bluebird Care develop new care pathways through integrating homecare services with TECS solutions. Bluebird Care Assist provides round-the-clock monitoring for people receiving care in their home.

Through its capability to monitor the health and wellbeing of people receiving care and support services in their home, the duo hopes Bluebird Care Assist will deliver significant improvements, from utilising technologies to supporting the integration of health and social care.

Duncan Berry, Chief Operating Officer at Bluebird Care, said: “Every day many older and vulnerable people

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are ready to be discharged and yet they remain in hospital, often delaying their recovery and return to independent living. One of the reasons for this is hospital staff responsible for discharging patients have limited awareness of what other services are potentially available in their local community to help them.

“Partnering with Appello means we can design and develop innovative care packages with Local Authorities, Health and Community Trusts and Clinical Commissioning Groups to help discharge patients sooner, improve their outcomes and increase hospital capacity. Also we are looking to help reduce the instances of readmissions.”

Through the use of technology alongside homecare and live in care, Appello and Bluebird Care hope to provide more insightful care management.

Speaking about the new technology Andy Davey, Managing Director of Appello commented: “We’re excited

to be working alongside Bluebird Care to help develop new ways to tackle the issues of delayed transfers of care.

“Where older or vulnerable people may require 24-hour monitoring, without technology this can usually only be provided by live in care, in a care home or hospital environment. With the use of TECS, we’re able to provide data collected from the sensors that can help to build a proactive care service. This can further improve patient insight, outcomes and the design and support of health and social care pathways to maintain independent living and quality of life.”

Bluebird Care Assist is available to customers through a range of models, designed to support older and vulnerable people to live fulfilled lives safely at home, enhancing their wellbeing, and providing peace of mind to their family, friends and carers.

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