Business Crime & Protection
Feature
and for smaller businesses that might cause more problems than it solves. The next challenge is ownership. Privacy is a cultural issue that impacts
everyone. Introducing new software needs support and drive. Privacy compliance is not just a legal problem; it forms part of the fabric of the organisation. Privacy programmes need ownership but they also need support from
across the organisation. Take the time to understand who is impacted, how the tool can help and how those teams can play a part in the implementation. There is nothing worse than introducing a tool or a process that doesn’t
meet the needs of the end-users. Finally, your organisation needs to be prepared to give up the reliance on
manual processes. I have spent nearly 15 years creating privacy frameworks for
organisations across the world, and many of them were created in Excel and word. These frameworks are effective but can be difficult to manage when multiple people and teams are involved. Manual processes are the bread and butter of many small businesses.
Everyone knows their place and everyone manages their piece of the puzzle. PrivacyTech can help to spread that burden across multiple users and touchpoints but only if you are prepared to let go of the old ways. Privacy and data protection needs to be viewed as a business benefit,
not a business burden. If your organisation is ready to accept that, the adoption of automated
PrivacyTech and management solutions is highly recommended. Until that time, excel will always reign supreme.
March 2021 CHAMBERLINK 53
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