Championing connected care for healthier communities across Scotland

How Servelec is helping Scotland deliver on its vision for world-leading, integrated health and care through its digital solutions

The very best digital care starts from a deep-rooted interest in what communities need – the requirements of their people, and the professionals and or- ganisations who provide care for them. At Servelec we’re commit- ted to joining up communities by connecting health providers, social services, education and charities – an approach with interoperable digital solutions at its heart.

SUPPORTING MENTAL AND COMMUNITY HEALTH IN TOUGH TIMES In these challenging times, mental and community health services have never been more vital to the people who need to access them, and digital has the ability to transform their delivery. Providing carers with the right information at the right time empowers them to make better decisions with and for people – so they receive the best possible care. Rio, our Electronic Patient

Record (EPR) system for second- ary care, can be tailored to an organisation’s specific needs and supports the vision of every pa- tient having one fully integrated record. Operating across mental health, child health and commu-

nity care settings, and interoper- ating easily with other systems, Rio offers health organisations a powerful tool to view all patient information in one place. “We have one patient record;

no matter if we are treating a po- diatry patient or a mental health patient, we have a single view of a patient’s needs.” Ben Rigg, Programme Lead – Digitisation, Health Informatics, Lancashire and South Cumbria NHS Foundation Trust.

SUPPORTING SCOTLAND IN ITS VISION FOR INTEGRATED CARE We’re fully aligned with the Scottish Government and NHS Scotland’s Digital Health and Care Strategy to improve services and outcomes through person-cen- tred care. Selected to provide Rio as the platform which underpins the Scottish Child Public Health and Wellbeing System, we’re already working to help children in Scotland get the best start and live healthier lives. Trough our work with a num-

ber of local authorities, includ- ing Dundee, East Lothian, Midlothian, Scottish Borders and Dumfries & Galloway, where we provide our interop- erable social care case management solution Mosaic, we understand the big picture when it comes to health and social care integration. In Dundee

City Coun- cil, adopting Mosaic has been a vehicle for change, delivering a shift

26 | FUTURESCOT | WINTER 2020/21

in the way services are brought to Dundee’s citizens – joining records together for Digital Care. “Our social workers can now focus on improving outcomes, as opposed to spending time search- ing for the correct information, and making sure it is recorded correctly – they can now see all the information they need, at a glance,” explains Jackie Hall, IT Section Leader, IT Division, Dundee City Council. It’s part of Servelec’s culture

to put people first, and that’s why we’re proud to support the

councils we work with through our social value work – running digital skills workshops for young people in Dundee for example, so we can pass on our knowledge and expertise and make a bigger societal contribution.

PLAYING OUR PART IN SCOTLAND’S DIGITAL CARE JOURNEY It’s about ensuring that services are provided in a seamless and co-ordinated way but more than that, it’s securing better outcomes for people in Scotland. We’re committed to playing our part in Scotland’s digital care journey, providing joined-up health and care solutions that place people at the heart of what we do. We call it Digital Care, and we’re by your side. l Twitter: @Servelec_ Linkedin: Servelecdigitalcare

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