IT\\\ LACHS goes live in Liege


LACHS (Liege Airport Cargo Handling Services), a ground handler at Belgium’s Liege Airport, is using Nallian’s Slot Booking for Air Cargo system, one of the collaborative applications on the LGG Cargo Cloud (LGG is the airport code for Liege), with – it seems – a good deal of success. LACHS went live with Slot


Booking for Air Cargo just six months ago, and the handler has enjoyed a significant increase in both cargo volumes handled and productivity over that period. In fact, LACHS has enjoyed a


33% improvement in productivity over the last six months, since starting to use the Slot Booking app. The base line for this is the truck handling time: namely, the time taken for the acceptance/check-in process at reception and handling time at the warehouse, which prior to using the Slot Booking app used


to take on average three hours per vehicle. With the app, this reduced to two hours. LACHS uses the app to make slots available in


view of the


capacity available according to a wide range of parameters, such as cargo type, type of location, day, and so on. A booker requests a slot and the system automatically matches availability and demand, or proposes alternatives as required. Drivers who arrive with a booked slot enjoy priority treatment, both when accessing the cargo zone and at the registration desk. Benefits of the system are said to include less idle


by Nallian


time, better usage of manpower, optimised capacity, elimination of waiting time and better customer service and, for LACHS, one of the key drivers for using the system at Liege was being able to offer the


Shell fuels digital forwarder’s growth


Berlin-based digital freight forwarding company InstaFreight has attracted an investment from Shell Ventures, the corporate venturing arm of the global fuel supplier. Not only is InstaFreight to benefit


from a financial injection from the petrochemicals giant, but it expects to work together with Shell on the further development of digital logistics services.


technologies to facilitate “better transparency and processes”, Philipp Ortwein, co-founder and managing director, tells FBJ. “We consolidate the capacity


of more than 10,000 carriers in one digital platform and make it accessible to shippers via an online booking portal as well as through API


[application programming


interface],” he continues. “Shippers can track their


highest level of customer service while dealing with a rapid growth in workload over recent months. More specifically, LACHS


reports particular improvements deriving from time savings thanks to smoother acceptance and check-in; checking of driver’s registration and documentation has gone a lot faster, since a big part of the paperwork is eliminated. Data about driver and shipment


is now digitally available in the system, it being provided by the forwarder when the slot is booked. Moreover, says Joke Aerts, director of marketing at Nallian, there is also now better co-ordination between LACHS’s administrative staff and warehouse processes. He points out that a new truck


manager role has been created, acting as the liaison between acceptance and warehouse operations; the truck manager checks drivers’ registration and documentation and then channels them to the correct


industry is already undergoing


substantial disruption, with digital models becoming more and more successful,” Ortwein says. “With the additional funds [from the collaboration with Shell], we will continue our rapid growth, further improve our technology and make our services available to more shippers and carriers across Europe.” While InstaFreight has received


a one-off financial investment from Shell, “the partnership is designed for the long-term to jointly develop the best services to carriers,” Ortwein insists. And Shell has much to gain from


digitalisation. Issues relating to – among others – safety, maintenance, and fuel consumption can benefit from advanced telematics and transparency of processes,


for


example. “By partnering with InstaFreight,


According to InstaFreight: “This


investment and new partnership will help InstaFreight to accelerate its mission to digitalise the road freight space and transform the freight market.” The company is dedicated to


European road freight shipping. A purely digital forwarding company, it has no physical transport assets of its own but has a large partner network of vetted carriers. It makes use of the latest digitalisation


shipments within that platform and receive real-time data such as estimated time of arrival and proactive notifications. Carriers can use the InstaFreight carrier portal where they get offered suitable loads and are able to track and manage their fleet.” It thereby expects to simplify


the freight forwarding business, providing practical benefits to shippers and carriers. “The


freight


we can help provide our carriers to optimise their utilisation, increase their profitability and give them the real-time transparency their customers expect,” says Parminder Kohli, general manager business development at Shell Fleet Solutions. Shell


Ventures invests in


innovative companies and business models that it thinks will develop new energy technologies that could


forwarding Shell


Forward thinking, Forward moving Since purchasing ForwardOffice in 1998, our business


has evolved considerably. ForwardOffice has developed with us throughout this period. We have developed a


fruitful relationship with FCL and see them very much as a strategic partner, rather than just a software supplier.


Jerry Cook, IT Manager, Meachers Global Logistics potentially offer


“substantial deployment value in Shell”. Jermaine Saaltink, venture principal at


Ventures, forwardcomputers.co.uk


Issue 2 2020 - Freight Business Journal


13


warehouse location. “Our main ambition was to


improve the quality of our service, not to work faster,” confirms Hossaine El Bouayadi, LACHS’s IT manager and business process development.


“Using the Slot


Booking application, we managed to do both. The Slot Booking app helps us to better channel pick- ups and deliveries. We can make sure we have the right staff and equipment available when the drivers arrive, and prepare the goods proactively. “It also enables us to better


co-ordinate acceptance and warehouse operations, which makes life easier for both our staff and the drivers, and speeds up operations.” LACHS currently handles


almost 200,000 tonnes of cargo a year, turning round 150 trucks a day. Aurélie Dethier, deputy


customer service & operations manager at Liege Airport, recalls:


informs: “We invest in start-ups with technologies and business models that have a potential to disrupt markets and provide better solutions for customers. “We have been impressed by


InstaFreight’s management team and the traction the company has achieved in the market in a short amount of time. InstaFreight and Shell will work closely together to develop the best possible service for their customers. It offers both partners the opportunity to work together to develop new mobility solutions and services as well as to enhance and scale existing transport solutions. “As such, Shell and InstaFreight


plan to make use of the synergies and foster growth of freight brokerage across international markets,” Saaltink says.


“We have implemented the


LGG Cargo Cloud to empower all actors to drive efficiency and transparency in their cross- company processes.” He adds that the gateway


operator is expecting to “extend the benefits of the Slot Booking [app] to the other ground handlers active at our airport shortly.”


The Nallian strategy


Nallian chief executive, Jean Verheyen, observes: “Enabling airports to drive efficiency and transparency by ‘working as one’ is one of the reasons why we designed Nallian for Air Cargo. It is also why we continuously keep on extending our open app ecosystem, together with forward-looking players such as Liege Airport and their cargo community.” The Slot Booking application


has also been in use at Brussels Airport since January 2018. Other


airports are currently preparing to launch on the app, Aerts confirms. The application is suitable for


cargo gateways large and small that are looking to streamline freight pick-ups and deliveries. “The Slot Booking app is oſten


referred to as the ‘go to’ solution to eliminate waiting times for truckers before the gates, which it definitely is,” Aerts continues, since instead of numerous trucks showing up at the same time and queuing for hours, the system allows


trucking companies or


forwarders to book a slot at a specific time to pick up or drop off their cargo.” Moreover, he adds: “As the


regional vice president of global handler WFS quoted at the master class Nallian organised last year, said: “The Slot Booking app does not only generate benefits for those airports struggling with long waiting times and congestion. I would like to see this implemented at all airports.”


Nallian to build CCS for Luxembourg


Luxembourg Airport has engaged Nallian to implement a cargo community system (CCS) the gateway, which handled close on 900,000 tonnes of cargo in 2019. The Belgian-based collaborative solutions specialist will set up a neutral IT platform, open to all actors involved in international trade with real-time capture and sharing


of information on shipment processing. A first implementation phase


in 2020 will prove its operability for perishables and live animal shipments involving Cargolux, LuxairCargo, Kuehne+Nagel, Arthur Welter and the public administrations. It will then be rolled out to all types of cargo and all companies.


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