Collaboration update Innovations in collaboration solutions


In the last couple of months, leading UC developers BlueJeans and Zoom have announced significant advances in meeting solutions. BlueJeans has reimagined meeting practice and procedures. Zoom has added functionality to its solution and addressed the company’s relationship with the channel.


Smart Meetings: more effective meetings even when you are not there!


BlueJeans Smart Meetings brings improvement in three areas. The first deals with the problem of maintaining a consistent presence in a se- ries of related meetings. In the past, structured meetings generated agendas, meetings and actions with matters arising.


With hardware solutions in- creasing in numbers and scope. innovation in meeting practice and procedure has been the focus of recent innovations by some of the industry leaders. Blue Jeans Network call these innovations BlueJeans Smart Meetings.


The new developments were designed with reference to a recent survey of 700 profes- sionals including managers and individual contributors. Some 67% state that meetings are


UK economy more than £45 billion this year, according to a report by Doodle.


Improving the experience


BlueJeans Smart Meetings brings improvement in three areas. The first deals with the problem of maintaining a con- sistent presence in a series of related meetings. In the past, structured meetings generated agendas, meetings and actions with matters arising. BlueJeans


intelligence (AI) with crowd-


sourcing to compile the most useful and actionable record of the important topics discussed during a meeting. This ensures that everyone’s point-of-view is captured, even if some partic- ipants are not active speakers during the meeting or cannot attend and want to contribute to the dialog after the meeting. Staying in touch with the proceedings of a series Smart Meetings is supported by gen- erating automatic email sum-


and video content can be downloaded and viewed offline. Meeting highlights can be re- played with 40 seconds of live meeting transcription to aug- ment the commentary provided by meeting attendees. Ensuring that meeting partic- ipants pick-up on action points is important aspect of a suc- cessful and productive meet- ing. BlueJeans’ Smart Meetings generate ‘in-line action-items’ to ensure that, when to-dos are identified during a meeting, they can be quickly tagged and assigned owners on the spot. Automatic alerts and follow-up flags increase visibility and en- able organisations to develop a culture of accountability.


The fear factor


Proliferation I meeting number has resulted in staff members being double-and-triple booked during the workday. Why go they feel the need to go to ev- erything? BlueJeans suggest that they are concerned about meeting FOMO (fear of missing out). Smart Meetings makes it possible to skip meetings. Confident that a transcript and video highlights will be avail- able offline. Interactive meet- ings summaries make it easy to watch a highlight reel, turning an hour-long meeting recording into a seven-minute meeting recap.


BlueJeans (1) auto transcription with BlueJeans Smart Meetings.


on the rise and that 1/3 of the meetings are a waste of time. Meeting waste is set to cost the


has developed a modern ap- proach for documenting meet- ing minutes combining artificial


BlueJeans (2) auto highlights with BlueJeans Smart Meetings. maries that contain tailored


meeting highlights and action points. Transcripts, highlights


Stayaway meeting partici- pants can access a persistent, dynamic meeting repository that presents a complete meet- ing register, a consolidated set of meeting highlights, and an access


point for meeting summaries.


For those who demand an en- hanced level of security, Blue- Jeans highlights and recordings are stored in secure containers in the cloud. These videos are encrypted and are only accessi- ble to the recording originator. They may be shared by the re- cording originator using email addresses through the web user interface. These can be viewed as


an encrypted playback


stream using a web browser or downloaded to an on-premise media server or storage device. Users may choose to delete their recordings from Blue- Jeans at any time, again using the web user interface.


Accountability


With automatically archived video and transcripts taking the place of verified tradition- al techniques, questions are bound to arise about admissi- bility in compliance applica- tions. Guillaume Vives, Chief


consuming


Product Officer, at BlueJeans argues that Smart Meeting technology will even stand up to objections in legal applica- tions.


“The way we do it will stand up in court, let me explain why: Traditional machine generated transcription creates a “book” at the end of the meeting, so you end up with a 30-page


document and with a typically accuracy of 90% to 93%. You would not be able to guarantee any sort of accuracy legal stan- dards.”


“BUT we do it differently. We synchronize


the video, audio


and transcription and when you create a highlight, it creates a 40 second segment with Video, Audio and transcriptions all to-


Zoomtopia 2019: New Zoom Room


capabilities and Channel Support Zoom Video Communications annual shindig Zoomtopia flagged up major expansions to its video-first unified communications platform, deep integrations and partnerships to grow its ecosystem and the lay- ing of a foundation for empowered communications. Adding over 300 features since that last Zoomtopia, 2018, the company has increased its already cracking pace of innovation over the previous year. All of the capabilities announced in this release will be available by the end of January 2020, with many available now.


Zoom’s unified communica- tions platform provides video meetings, voice, webinars, and chat across desktops, phones, mobile devices, and conference room systems in a single client experience. Of most interest to AV News readers are Zoom Rooms in the context of the conference room market, with appliances developed by indus- try-leading hardware providers, alongside its existing fully open hardware ecosystem.


example, Neat designs and engineers video devices for Zoom. The company was founded in Oslo, Norway by a team that for decades has shaped game-changing inno- vations for some of the most recognised brands in video communications. Neat Bar is a purpose-built, compact meet- ing room system that delivers superior quality for huddle rooms and small meeting spac- es. It comes with a dedicated


For


Zoomtopia - Zoom’s annual partner event spells out the company’s roadmap and opportunities within its ecosystem.


Zoom Room Appliances


Zoom Rooms Appliances are purpose-built Zoom Room hardware for simplified pro- curement, installation and full-stack manageability. These appliances provide these im- mediate benefits for large scale room deployments while set- ting the stage for a new wave of room intelligence, analytics, and manageability. Building Zoom Rooms on a platform of strong co-development with se- lect partners allows customers to scale video to more use cas- es and environments than ever possible.


controller and optional sched- uling display and costs $2,500 in the US.


Zoom users can pre-order Neat Bar online, with shipping slated for late December. Neat Board is a 65-inch touch col- laboration board, delivering the ultimate modern collabora- tion experience in the meeting space and available to pre-or- der in January. All Neat prod- ucts are available to buy direct- ly online from neat.no and ship globally. Offering unique fea- tures, they are easy to set-up and use, making Zoom Rooms the smoothest and best it's ever been.


P9 AV News November 2019


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20