Collaboration update


Innovations in collaboration solutions Poly Studio X


The Poly Studio X Series is a new purpose-built range of all-in-one video bars that dra- matically simplify the Zoom Rooms experience and feature Poly MeetingAI capabilities for


breakthrough audio and


video quality. The Poly Studio X30 and Poly Studio X50 pack call on decades of engineering expertise, with easy to install,


innovations to take the whole meeting experience a step fur- ther. For example, the “Find a Room” function on scheduling displays enables users to see upcoming meetings and to schedule meetings on-the-fly. Scheduling displays also let us- ers see and book spaces ad hoc through an availability map of nearby rooms.


Deploying an accompanying Zoom Rooms for Touch device


These mix the original and in- terpreter audio at an optimal ratio that enables the listener to understand the interpreter but also hear the tone of the original speaker.


The Zoom Ecosystem Zoom has built a robust eco- system of deep integrations and relationships with hard- ware,


software, and channel


partners to create the best ex- periences for its users. Zoom brings together integrations built by Zoom, its partners and third-party developers, extend- ing the platform with new func- tionalities. Marketplace apps are vetted


Neat’s hardware solution for Zoom.


easy to manage, and easy to use video conferencing hard- ware that runs Zoom Rooms without the need for a PC or Mac.


Poly’s G7500 video endpoint for mid- to large-sized confer- ence rooms will also run the Zoom Rooms app natively. The Poly Studio X30 and Poly Studio X50 will be priced at $2,199 and $3,499 respec- tively and will be available for pre-order in November with general availability in North America, Europe, and select additional countries by Decem- ber 2019. The Poly G7500 for Zoom will be available as a software update for the G7500 in December 2019.


DTEN


Functioning as a Zoom Rooms for Touch Appliance, the DTEN ON 55’’ is a single device that can enable video conferencing and interactive whiteboarding for small to mid-sized rooms. The DTEN ON provides flexi- ble payment options that make high-quality video conference rooms more accessible ever.


than Customers can choose


from $149 per month (no con- tract or down payment required and the option to cancel at any time) to as low as $79 a month with multi-year commitment. The subscription comes with 24/7 customer support and 30-minutes response time. This


hardware-as-a-service


solution is equipped with all the components needed right out of the box to connect and create more productively. The DTEN ON also has a 27” ver- sion, perfect for smaller spac- es such as home offices. It is equipped with 3 cameras and 8-microphone array, costing $599.


The Zoom Room experience


While purpose-built hardware simplifies


and improves the


Zoom Room Experience, Zoom has made a number of other


in an existing Zoom Room pro- vides users with a dedicated whiteboard without additional licenses. Companion white- boards simply use an interac- tive display and a computer - no room controller, camera, and audio components are re- quired. To provide a better experience


by Zoom for security and user experience. Since it launched at Zoomtopia 2018, developers have published over 160 apps to the Marketplace. These in- clude new integrations within Microsoft Teams and feature the ability to start and schedule Zoom meetings from the Teams interface with a single click. Zoom has prioritised security with a set of integrations into security-related services such as NICE.


Zoom channel support


Perhaps of paramount interest to the AV News audience is clarification of Zoom’s relation- ship with the channel. “Zoom is committed to assisting our


Zoom Certified badge lets cus- tomers know they can expect a high-quality, reliable communi- cations experience.


Going forward


Frictionless communications empowers users with technol- ogy. Zoom has accomplished this from the beginning with an


intuitive UI and set, and a reliable,


feature scalable


video architecture. Now, the company is adding the use of technologies such as artificial intelligence, machine learning, proximity


and location-based


services, face detection, and personalisation to pull the fric- tion from meetings and provide


an empowering communica- tions experience.


Zoom Meetings will see the addition of live transcripts, fol- lowing the success of record- ed transcripts. This AI-based functionality, powered by Otter. ai, transcribes Zoom meetings in real-time and saves tran- scripts for future reference. Also schedule for inclusion are the automatic genera- tion of meeting notes, action items, and timelines:


Users


may take notes directly in the Zoom interface or use Zoom’s live transcription for voice note taking. Notes and AI-derived action-items are automatical- ly made available to invited meeting participants after the


meeting via the Meeting Time- lines.


Finally, mixed-reality virtual


capabilities for back-


grounds include support for vid- eos and Microsoft PowerPoint files, in addition to the existing JPEG support. Joining exist- ing mixed-reality virtual back- grounds for mobile and desk- top, Zoom will introduce virtual backgrounds for Zoom Rooms Using AI-based face detection, Zoom gives account adminis- trators counts of attendees in Zoom Rooms meetings from the Zoom Admin Dashboard


New collaborative hardware announcements


The last month has seen the formal launch of Microsoft’s Surface Hub 2S in the UK am the preview of new ranges of both corporate and education touchscreens from Clevertouch. Having elbowed our way through the extinction rebellion protestors at the Microsoft Store in Oxford Circus, and enjoyed the rather more tranquil surroundings of Hanbury Manor with Clevertouch, we take a look at both offerings.


Poly’s Studio X Series video bars for small to medium Zoom Rooms


in large rooms, Zoom Rooms now supports up two room con- trollers and scheduling displays per room. The Zoom Rooms camera can be set to switch to one of three presets based on microphone pick-up using se- lect supported microphones. Zoom Rooms and the enter-


prise


Administrators can now cre- ate Zoom Room A/V and display settings under profiles, allowing in-room attendees to switch be- tween different profiles based on room use cases. including lecture mode, single presenter mode, and panel mode. The Zoom Rooms controller will natively support customis- able IP-based commands. This allows


customers to manage


lighting, window shades, or any other IP-controlled devic- es directly from the controller. Administrators may remotely manage Zoom Rooms iOS, Mac OS, and Windows OS devices without a third-party MDM from the Zoom Admin Portal, simpli- fying device deployment and ongoing management.


Where a Zoom Meeting is open to participants with nu- merous nationalities and lan- guages, a Zoom Meeting can now feature simultaneous translation. Users bring their own interpreters and Zoom pro- vides multiple audio channels.


channel partners in increas- ing their sales and revenues of our joint solutions.” In pursuit of this objective, Zoom has launched three programs: • Reseller Partners Marketing Development Funds (MDF) Pro- gram: This program is designed to help key channel partners drive demand generation and go-to-market activities. • Updated Certified Integrator Program: To guarantee the con- tinued quality of Zoom Rooms implementations globally, the Zoom Certified Integrator Pro- gram is introducing a recer- tification process as well as a tier system to ensure that our partners are equipped with the knowledge they need to deploy Zoom Rooms and deliver cus- tomer happiness, while also recognising those who excel in designing and installing Zoom Rooms.


Absen’s curved DVLED wall on show at PSCo’s new HQ.


•Updated Certified Hardware Program: Zoom’s Hardware Partner Program will now offer hardware partners the oppor- tunity to demonstrate interop- erability to businesses and value-added resellers. Zoom’s team works alongside estab- lished third-party test labs and hardware partners to conduct extensive testing to ensure the delivery of optimal perfor- mance and seamless interoper- ability for our customers. The


With a Microsoft pre-announce- ment of Microsoft Hub 2S sev- eral months ago, and a tanta- lising pre-launch video taking a hands-on look at the Hub 2S could have been a huge let-down. Fortunately, even though only the 50.5 inch, landscape-only model was available, the huddle-space version still had a lot to offer, and will only get better for team working when the 86-inch flex- ibly mounted Hub 2X version is launched early next year. So what has the Surface Hub 2S have to offer? Surface Hub 2S can transform from a static, fixed device to a mobile, large screen collaborative device. Hub 2S is a modern, all-in-one collaborative canvas and meet- ings platform that brings the power of Windows 10 to teams. The 50.5-inch 4K+ screen with a slim design with thin bezel. The screen offers a 4K camera, far-field mics and crystal-clear speakers.


It is designed to provide a great platform for Microsoft Teams. next level brainstorming with Microsoft Whiteboard and a persistent digital canvas to interact naturally with Surface Hub 2S Pen and touch func- tionality. It is Fully integrated Windows 10 device that runs native must-have Microsoft and third-party apps. To support the ultimate in working,


agile the Microsoft


Hub 2S offers mobile, cordless teamwork with Steelcase Roam Mobile Stand and APC Charge Mobile Battery so you can even disconnect the screen from the mains in transit.


Clevertouch


Within a matter of days, the Microsoft announcement was matched by the latest touch screen releases by Clevertouch. The UX Pro and IMPACT Series were unveiled at the Sahara Tech Showcase and Partner Event.


Sahara Sales and Marketing Director Shaun Marklew ex- plained: “At Clevertouch, we’ve always led the touchscreen


market through innovation and the new generation will certain- ly continue to disrupt the indus- try with new built in technology. We have improved connectivity with 3 x HDMI as standard and also the first to add 2 x USB C connections allowing single cable connection for video, audio and touch. Clevertouch IMPACT series is now a truly integrated solution with the addition of built in proximity sensors, near field communica- tion sensors, array microphone, Wi-Fi/Bluetooth module access point, android module expan- sion slot and an embedded 4K User Interface.” Today’s enterprise


users are


looking for a standardised ap- proach across multiple sites that is easy to use. Recent advances in touchscreen tech- nology mean that this expecta- tion has been realised and can be surpassed. Manufacturers such as Clevertouch have built solutions around the end-users’


where visitors can work without worrying about corporate secu- rity and connectivity, favouring the cloud over reliance on ex- ternal hard drives •A 4K monitor that can display content from any brand of de- vice and run all day, every day, in a bright light workspace, without the worry of it failing or the warranty not covering it • Gives clear audio and video for Unified Communications • Permits users to wirelessly present with any device, on any platform


• Can be synced to calendars for Room Booking on the screen •Allows users to get out of the room with video, voice, desktop share and multiway inking, al- lowing collaboration between the home user, remote worker and other people outside the business, without the need for software or files to be installed • Meets the increasing need for a solution that updates itself, can be fully managed remotely,


To support the ultimate in agile working, the Microsoft Hub 2S offers mobile, cordless teamwork with Steelcase Roam Mobile Stand and APC Charge Mobile Battery so you can even disconnect the screen from the mains in transit.


requirements, which also ticks the boxes for the AV teams who want to remote-manage them. The idea of an Enterprise Eco- system that can be used in any environment and is adaptable to existing businesses require- ments and demand is exactly the direction the industry needs to go in. Organisations want freedom and flexibility. This can be achieved with a catalogue of different brands and prod- ucts, but that creates its own set of challenges. Who takes the blame if something is not working? Is it the control, the screen, the network? The list goes on. In order to futureproof their working environment, companies are looking to incor- porate more agile solutions. So, what does the latest and greatest meeting solution need? Decision-makers are demand- ing a walk-up-and-use solution which:


•Maintains a secure environ- ment and provides an area


P11 AV News November 2019


with a comprehensive five-year warranty


Clevertouch has created the all- in-one Enterprise Ecosystem for the agile workplace, combining our new UX Pro touchscreen, integrated room booking and UC platform – one cost, no on- going subscriptions and it will fit seamlessly into your exist- ing set-up. A real-time collab- orative workspace that enables participants to work together, in an open environment, whilst ensuring that the collaboration systems and the underlying net- works remain totally secure. UX Pro is designed around en- abling team collaboration re- gardless of the location. With new built-in touch-back mirror- ing from any device, UC plat- form, proximity sensors, Intel OPS PC slot, superior connec- tivity with USB C charging and 45W max power sound.


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