TRAINING & EVENTS
TRAINING & EVENTS
THE BUSINESS TOOLKIT ABSENCE MANAGEMENT Date:
17 May
Time: 09:15 – 12:30 Cost: Members: £140 + VAT Non Members: £180 + VAT
A half-day workshop on understanding and minimising costly absence in the workplace. The content will provide enough background for organisations to formulate a sound absence policy which can be applied.
HEALTH AND SAFETY FOR THE SMALL BUSINESS Date: 22 May Time: 09:15 – 17:00 Cost: Members: £229 + VAT Non Members: £299 + VAT
To provide delegates with the knowledge and understanding of general Health and Safety legislation including specific legislation relating to their business.
LEVEL 2 HABC HEALTH & SAFETY IN THE WORKPLACE Date:
19 June
Time: 09:15 – 17:00 Cost: Members: £229 + VAT Non Members: £299 + VAT
Gain essential knowledge of health and safety for employees working in any type of business sector.
GETTING THE MESSAGE RIGHT MINUTES MADE EASY Date:
12 June
Time: 09:00 – 17:00 Cost: Members: £229 + VAT Non Members: £299 + VAT
This full-day course will help those that attend to understand what is needed to produce clear and precise minutes.
HELPING DIFFICULT CUSTOMERS Date:
19 June
Time: 09:15 – 17:00 Cost: Members: £229 + VAT Non Members: £299 + VAT
By analysing behaviour and focusing on how to manage it, this workshop will help anyone who deals with difficult calls from customers.
18 inbusiness JUNE/JULY 2019
DEVELOPING ASSERTIVENESS SKILLS Date: 4 July Time: 09:30 – 17:00 Cost: Members: £229 + VAT Non Members: £299 + VAT
Be more effective, positive and competent in the workplace and outside it, by learning to be firm but fair with colleagues.
SALES & MARKETING SALES FOR NON-SALES PROFESSIONALS Date: 22 May Time: 09:00 – 12:30 Cost: Members: £140 + VAT Non Members: £180 + VAT
This course serves as an introduction to the basic principles of selling for those with little or no background in sales and selling.
SOCIAL MEDIA MARKETING Date: 23 May Time: 09:00 – 17:00 Cost: Members: £229 + VAT Non Members: £299 + VAT
This practical session will show how social media can be utilised to its full potential as an essential marketing tool.
ESSENTIAL SELLING SKILLS Date:
13 June
Time: 09:15 – 17:00 Cost: Members: £229 + VAT Non Members: £299 + VAT
The art of ‘selling’ is not the gift of the gab. There is a solid structure which underpins successful ‘selling’. Attend this course to learn the structure of sales, self-assess your own ability, learn new skills and make more sales.
LINKEDIN FOR BUSINESS Date:
14 June
Time: 09:15 – 17:00 Cost: Members: £140 + VAT Non Members: £180 + VAT
This one-day workshop is designed for anyone looking to use LinkedIn more effectively.
TECHNICAL SEARCH ENGINE OPTIMISATION Date: 27 June Time: 09:10 – 13:00 Cost: Members: £140 + VAT Non Members: £180 + VAT
18 July
Milton Keynes Chamber offers a comprehensive and varied range of BUSINESS-RELATED TRAINING and bespoke training courses to improve and develop the skills and knowledge of your business and its employees
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This course gives delegates a firm understanding of technical and on page Search Engine Optimization (SEO), showing them how to ensure that a site is well targeted for Google and other search engines.
GOOGLE ANALYTICS BASICS Date: 2 July Time: 09:00 – 13:00 Cost: Members: £140 + VAT Non Members: £180 + VAT
Our hands-on training course will help you get the most from Google Analytics.
BUILDING NEW SALES RELATIONSHIPS Date:
Time: 09:30 – 17:00 Cost: Members: £229 + VAT Non Members: £299 + VAT
This highly implementable, practical course starts looks at sales relationship strategies, systems and objectives, as well as the practical skills needed to deliver sustainable business growth.
MANAGEMENT & PERSONAL DEVELOPMENT CONFLICT MANAGEMENT Date: 4 June Time: 09:15 – 12:30 Cost: Members: £140 + VAT Non Members: £180 + VAT
Conflict management is a way of resolving conflict early by means of skilled communication and negotiation.
MOTIVATIONAL COACHING Date: 5 June Time: 09:00 – 17:00 Cost: Members: £229 + VAT Non Members: £299 + VAT
With time and financial pressures on business, coaching offers an effective way to develop employees and support business growth.
SELF CONFIDENCE IN THE WORKPLACE Date: 6 June Time: 09:15 – 12:30 Cost: Members: £140 + VAT Non Members: £180 + VAT
This half-day workshop will explain the elements that make up your self-confidence and how each of
those can be improved effectively, rapidly and permanently.
EFFECTIVE APPRAISAL SKILLS Date: 20 June Time: 09:30 – 17:00 Cost: Members: £229 + VAT Non Members: £299 + VAT
This workshop explores the appraisal process and gives the opportunity to practice giving feedback and setting realistic, time bound objectives.
MANAGING YOUR WORKLOAD Date: 3 July Time: 09:15 – 17:00 Cost: Members: £229 + VAT Non Members: £299 + VAT
Take a day to reassess the purpose of your role and learn how to achieve key tasks and manage the less productive ones more effectively.
SUCCESSFUL SUPERVISORY MANAGEMENT Date: 9 & 10 July Time: 09:00 – 17:00 Cost: Members: £458 + VAT Non Members: £598 + VAT
This two-day course will introduce you to some tools and techniques that will help you to improve the performance of your team.
TRAIN THE TRAINER Date:
16 & 17 July
Time: 09:00 – 17:00 Cost: Members: £398 + VAT Non Members: £498 + VAT
The two-day course has been designed to train staff who have recently been employed in a position of a trainer, or who are expected to train other staff within a business – whether this be in a skills area or company procedures.
INTERNATIONAL TRADE BCC ACCREDITED COURSES* AUTHORISED ECONOMIC OPERATOR Date: 23 May Time: 09:30 – 17:00 Cost: Members: £299 + VAT Non Members: £369 + VAT
Every day there are new discussions about what may happen when the UK exits the EU. This masterclass
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