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the time, likely due to the introduction of flexible working. Because of this, many companies are reluctant to move into large office spaces, and instead actively plan for a reduced desk to employee ratio looking for smaller spaces that can facilitate flexible working practices. With this comes open plan offices, huddle rooms and hot desking policies, all with the aim of making more efficient use of space and meeting the need of an agile, mobile workforce.


Spaces are evolving


One example of changing spaces in modern offices are meeting rooms, due to the shift to video calls. According to a recent survey by research firm Frost & Sullivan, most C-level executives prefer video calls to audio- only, finding that they boost productivity, accelerate decision making, and improve customer experience. Video meetings are becoming increasingly common, and so companies are investing in huddle rooms optimised for video calls rather than just large meeting rooms designed for face-to- face meetings.


There are a wide range of different


conference cameras available for these spaces, so it’s important office managers and IT buyers know which type is appropriate for each room. A smaller, portable conference camera could be shared between huddle rooms, whereas a large meeting room may need a more advanced fixed conference camera, with additional microphones and speakers depending on the size of the room. Portable peripherals are having a big impact


on office design trends too. For example, the deployment of tablets can completely change the customer experience. A customer of ours in the financial sector replaced all desktop PCs with tablets on their customer service floor, so that their consultants could better interact with customers when talking about loan or mortgage applications. Feedback from the bank has been positive, who report a better, slicker experience for its customers. Facilities managers will need to consider the kind of cases and keyboards to invest in if their business decides to go ahead with a similar type of deployment. More employees want to be able to work


away from their desks, and so companies are investing in transforming different areas of their offices into breakout areas suitable for both work and meetings. For example, Alphabet’s offices in London use its reception area as a workspace, with the large reception desk doubling up as a desk for workers in the building, and other large tables and chairs available for use.


The benefits of new office design


Many of the new office layouts also help to bring about increased collaboration between employees. Open plan offices and break out areas are designed to promote discussion between workers, while rooms designed specifically for video calls can boost productivity in meetings. When office design is done well, it improves


employee satisfaction, which in turn helps to boost employee productivity. As a result, it is also beginning to play an important role in employee recruitment, where a great office layout can be the difference between hiring an outstanding candidate and losing them to another company.


fmuk 15


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