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CARE & COMMUNITY


If you could choose your own Angel, would you?


When choosing the right home care option for you, it is important that you feel comfortable with the person who is providing that little helping hand and can build a trusting relationship with a familiar face.


At Visiting Angels, they believe that by putting carers at the heart of what they do they are providing a better service to the clients they support.


Since launching in 2017, local home care provider Visiting Angels has been successful in delivering outstanding care services to families in South Yorkshire and has recently been recognised in the 2018 Great British Care Awards as one of the top employers in the north of England. Founder and director, Dan Archer, says too often carers are not treated fairly and their loyalty is not earned or rewarded as it should be. As a carer-centric business, Visiting Angels focus on finding the very best caregivers and then encouraging them to stay by offering better pay and benefits in the belief that they will then visit their clients for as long as they are needed. “We pay up to £11.50 per hour to our carers and they are rewarded for their loyalty. Our staff turnover is really low for the care sector and this gives our clients and their families the peace of mind that the same carer will come each day that they


are needed,” Dan says. Visiting Angels also has a different approach to the way carers are chosen with involvement from each client and their family in deciding upon a caregiver.


‘‘I always look


forward to our visits as we have so much in common and she brightens up my day’’


It is a simple three step process. Step one is where Dan and the team listen to what you need or what you would like. This first meeting is a chance to both meet and to understand your needs, what you like, what you are interested in and know what sort of person you would get on with.


Using this information, Visiting Angels then look at their team to find suitable matches based on common interests.


Crucially, the final step is for you


Exceptional home care visits from exceptional carers 





  


      


   





 


 


Find out more about how a Visiting Angel can help Call: 0114 433 3000 www.visiting-angels.co.uk I


aroundtownmagazine.co.uk 47


to be introduced to the caregiving team where you can finally then ‘choose your caregiver’.


“Being invited into someone’s home is a privilege not a right so I feel it is important that our clients are able to choose the Angel that visits, not us,” Dan says.


The approach has already benefitted families across South Yorkshire, with clients of Visiting Angels having such positive feedback.


Brenda is a service user and said


of her Angel: ‘Thank you to my carer. She is caring, kind, understanding and considerate. I always look forward to our visits as we have so much in common and she brightens up my day.”


Alison said of her father’s caregiver: “She always has a big smile and lots to chat about. She not only provides my dad with company, care and practical support, but she has also taken a huge strain off me as his daughter both emotionally and physically.”


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