make these sessions as effective as pos- sible, seating is limited, so arrive early to secure your seat.

If there is tension in your ASC, make

your way over to “Managing Conflict Effectively,” presented by Heather Lam- bert, manager of training and develop- ment for Amsurg in Nashville, Tennessee, on Friday, May 17, from 2:00–3:30 pm. “Conflict is inevitable when people

work together,” she says. “This is not something you can change, nor would you want to. What you can impact is how the team operationalizes disso- nance and how individuals communi- cate difference.” Done right, conflict can be a positive, energizing dynamic, she says. The alternative is a fear of conflict that inhibits process improve- ment and makes people unhappy and anxious. “Our session will explore ways for teams to make dissonance an essential piece of the ASC quality tool- box and highlight for individuals how to process conflict in a healthy way.” Learn

how to more effectively

involve physicians in growing your ASC on Thursday, May 16, from 4:15– 5:30 pm, in a session presented by Nick Hernandez, chief executive officer of Abisa in Valrico, Florida. “We have sev- eral different generations of physicians currently working in health care and each generation perceives things dif- ferently. Consequently, it is imperative that we understand and speak to these differences in the daily operations, stra- tegic environment and with physician recruitment.” Those who attend this session will learn about ways to actively engage the physicians in their ASC in supporting new physician recruitment initiatives and building depth in their ASC’s leadership talent. You also will want to consider attend- ing one or more of this year’s special opi- oid sessions (look for the purple “opioid session” label on the online schedule). Looking into topics like how to deliver pain control without opioids and how one ASC worked with its community to combat the epidemic, these sessions

Meet the Featured Speakers

Just two of the many highlights of the ASCA 2019 Conference & Expo, May 15–18, in Nashville, Tennessee, will be remarks from the two featured speak- ers Alex Sheen and Scott Hamilton.

Sheen will speak during the opening session of the conference on Wednesday evening, May 15, immediately before the ex- hibit hall opens. He is the founder of because I said I would, an international social movement and nonprofit. Known, in part, for its distribution of more than 10 million “promise cards,”

because I said I would is dedicated to bettering humanity through making and keeping promises.

“We live in a society that often does not respect the importance of a promise,” Sheen says. “It is too easy to say, ‘I will get to it’ or ‘tomorrow.’ In many ways, we have become numb to disappointment and broken commitments. This ex- pectation starts to fade into our character as individuals. I believe that every individual has the strength to become a person of their word. Over the years of building this nonprofit organization, we have come to find that a single promise can change a life forever and behind every promise there is a story.”

Sheen is looking forward to sharing the because I said I would story, insights from his experience with the organization and actionable ways to become better at fulfilling commitments during his session at ASCA 2019. “Audiences will experience practical life lessons from surprisingly raw stories of ordinary people with incredible determination, useful advice on how to better keep your promises and an inspiring perspective that can be utilized in leadership and character development initiatives,” he says.

Hamilton will make his presentation during the keynote ses- sion on Thursday, May 16. Perhaps the most recognized male figure skating star in the world, Hamilton became a household name following his Olympic gold medal performances in 1984. He won 70 titles, awards and honors, including an Emmy Award

nomination and induction into the US Olympic Hall of Fame and World Fig- ure Skating Hall of Fame.

Hamilton is known for his roles as an analyst, performer, producer and au- thor. He is a cancer and pituitary brain tumor survivor who launched the Scott Hamilton CARES Foundation (Cancer Alliance for Research, Education and Survivorship) and founded several education and survivorship pro- grams, including and the 4th Angel Mentoring Program. He also founded the Scott Hamilton Skating Academy in Antioch, Tennessee.

During his presentation, Hamilton will inspire listeners to reject average and go for the win in every part of their life—not for themselves, but to bring the greatest possible good to the world around them. “I look forward to sharing with the ASCA meeting that to finish first is not all about winning a medal or a trophy,” he says. “It is about striving to create and succeed at everything we want for our lives.”

“Winning changes everything,” he continues. “Once we decide we want to pursue the best in ourselves, we live our lives better and are able to lift up those around us. 2019 is the year for all of us to ‘Finish First’!”

To learn more about Sheen and Hamilton, visit annualconference/special-events.


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