Global leader primed for growth after strategic review

Aura began working with Spinlock a year ago as part of a three-year agreement and its strategic review has led to a transformation of the company’s IT environment.

An award-winning global company designing and manufacturing sail control devices and personal safety equipment, Spinlock was looking at its IT systems to not only improve efficiency, but also grow as a business.

Because of the global nature of Spinlock’s business, system reliability is crucial – IT downtime is expensive and potentially damaging to the firm’s reputation for excellence.

The company required an organisation that would improve its existing IT infrastructure and minimise the chances of it ever letting them down. The company required high-quality IT systems that could be managed remotely and keep the business moving forward as a global leader.

Aura’s support model began with a powerful onboarding project, conducting a full strategic review of Spinlock’s IT systems and identifying key areas that required improvement. This involved ongoing, proactive partnership with Spinlock to assess its current and future needs and align

solutions that perfectly matched the business plan.

Aura identified the need for more resilient and secure back-up systems and successfully implemented a decommissioning process on elements that were not fit for purpose.

Thanks to a highly strategic and collaborative relationship with Aura, Spinlock is now equipped with a resilient IT system that is easier to maintain and monitor and completely scalable as the company grows.

Chris Hill, chief executive of Spinlock, said: “Compared to what we’ve had in place before, Aura is much more aligned to our way of thinking. The focus is on constant improvement – ensuring the IT system is stable and ready for growth.

Chris Hill

“Working with Aura has made a big difference to the business and their positive, proactive approach to managed services really is a breath of fresh air. Aura’s specialists are encouraging and challenging us to make sure we review and assess what our needs are going forward.

Aura’s proactive teams were quickly able to implement some short and long-term changes that increased the performance of Spinlock’s IT systems, removing bottlenecks to improve speeds and significantly reducing downtime.

“We are more efficient as a business and have to think less about the potential for delays and incident resolution. Enabling us to focus on what we can change next will help our business grow even further.

“Working with Aura has completely shifted the way we think about IT infrastructure.”

Aura expands after client wins

Rapidly-growing IT services provider Aura Technology has expanded into new offices and launched a recruitment drive following a series of client wins.

Aura has created a modern and flexible workspace at Southampton’s Ocean Village as it looks to create 40 jobs for account managers, technical engineers and support staff over the next two years.

Tim Walker, managing director of Aura, said: “Our move to Ocean Village reflects our success so far and we’ve worked hard to create an environment that meets our needs as we continue to grow.

“The Southampton office complements our London operation, giving us two strategic locations from which to service our existing clients and continue our expansion.”

Backed by a team of technology professionals with decades of experience, Aura has won a number of new clients including Vail Williams, Spinlock, Inspiration Marine Group, law firm Humphries Kerstetter, and many more since taking occupation of the Ocean Village base.

Aura works at senior level with businesses with mainly between 50 and 500 IT users to develop and implement IT strategies that are aligned to business plans and goals.

Walker added: “We identified a gap in the market and we know clients appreciate the way we work, delivering at a strategic level to transform IT services.”


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