Time to Open Up Partnership working


Supporting employees of the licensed trade benefits employers and leased and tenanted pub companies as well.


In 2017 we partnered with three large employers of managed houses – Stonegate, Fullers and Youngs – to communicate our three-tiered personal support programme available to anyone connected to the drinks trade.


Suzanne Haydon, Head of HR at Stonegate, said: “The free helpline and financial support programme offered by the Licensed Trade Charity is proving to be invaluable for us. We now have free practical guidance on important topics such as coping with health issues, a helpline and financial support to tap into for any of our 13,000 employees. It makes it easier for us to look aſter our staff when they need it, which we believe fosters employee loyalty. If an employee is off sick from work and needs additional help, whether that is advice or financial, we can use the Licensed Trade Charity as part of our support package”.


Operational Support


A regional manager from one of our partner pub companies was faced with a death in service and the accidental death of a customer. Such tragic circumstances can affect the management, staff, customers and community around a pub – our role was to offer the advice and guidance that enabled the individual to manage their own feelings while also supporting those around them.


Licensed Trade Charity Impact Report 2017


9


Helpline promoted to 23,000+ employees including


1,300 Stonegate, Fullers and Young’s premises


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