Our governance


With such a diverse reach, and with services that support so many vulnerable people, our internal processes and policies have to be robust, effective and wide-ranging. In response, our approach to governance considers everything from Trustee representation, to safeguarding, to volunteer support and development.


We must have the support of between 12 and 16 Trustees – and at the end of 2017 had 15 active Trustees (with one retiree and one appointment in the year). Collectively they guide all aspects of our organisation – charity services, education, membership and events. Trustees meet 8 times a year, and supporting committees enable the board of Trustees to provide specific direction to each part of our operation.


Internally we maintain a strong portfolio of policies and procedures. These are designed to ensure that across all aspects of our services we comply with regulation and legislation, and that our operations consider the beneficiary, our people, our volunteers and the environment in which we operate.


Our financial management ensures compliance with key legislation, effectively monitoring how we generate income and our ongoing expenditure. This is critically important in ensuring that both the commercial and charitable aspects of our organisation are effective now and into the future.


TOTAL EXPENDITURE £m 2016 2015 £21.9 £26.3 2017 £23.1


TOTAL TURNOVER £m


£20.1 £21.4 £23.0 2015


2016 2017


Licensed Trade Charity Impact Report 2017


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