Pulp Paper & Logistics
ANDRIT 27Z
Meeting’ will enable all operators in the control room to have instant KPIs displayed, along with alarm statistics and a shift
logbook allowing a view of any vital information at the click of a mouse or touch of a screen. There can also be an instant
Internet connection with the experts at Andritz where any information can be shared and viewed for process optimization
Three scenarios of the Decision Support Wall in action
1. Solving problems • While conducting a field tour of the fibreline, a service technician has been alerted to vibration issues on a pump. On returning to the control room, the service technician, together with two control room operatives gather at the DSW. • The exploded view of the equipment under review is opened from the material library to allow closer inspection. • The group examines the detailed material, along with the vibration data and a plan is put into place to solve the problem.
2. Remote trouble shooting with Andritz experts • A bearing is repeatedly overheating and the operators decide to contact Andritz to help solve the reoccurring problem. • They share the recorded DCS views, recorded equipment data, and video clips. • Andritz experts access exactly the same information the mill control room has. With the same technology, Andritz also has Decision Support Walls in its remote control rooms (so called Customer Support Centers).
• Together the two groups solve the problem utilizing the DSW via real-time collaboration with access to all history and data. • The operators add a “start monitoring” command on the bearing to make sure the problem is solved.
3. Communicating while in the mill • A service technician goes into the mill for a routine equipment inspection and wants to check something with the control room. • Using a helmet camera, a live video stream is sent to the control room operators. • The stream automatically appears on the DSW, allowing the operators to view exactly what the field technician is enquiring about. • The service technician communicates via radio phone and receives immediate answers from the control room.
September/October 2018
or problem solving purposes. More information from Seppo Silenius at Andritz. Email: seppo.
silenius@andritz.com
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