8
www.glasgowchamberofcommerce.com INTEL Kay Ryan Commercial Director, Loganair
Essential list of check-in tech for travelling light
What websites/apps/magazines/ newspapers do you turn to for business intelligence? I’m addicted to Linkedin – all sorts of interesting articles and comments appear there and it has the added benefit of being quite entertaining sometimes. I also enjoy the business articles in
TheTimes, both online and over a cup of coffee, paper in hand, on a Sunday.
Kay Ryan, Commercial Director, Loganair
What technology (from gadgets to software, including apps) makes your working life easier? Like everyone else I know, it’s my iPhone – it helps me stay in touch with my office no matter where I am and also helps me stay in touch with family. Facebook is also good for that. The wallet app is very useful when
you travel through airports as much as I do, as is a weather app. I always try to manage with hand luggage and that’s an essential part of helping me pack!
The aviation industry is famed for using technology effectively – is there any specific technology that helps your company’s productivity?
The airline industry more or less invented yield management – the practice of selling the right product, at the right time to the right customer. It can be a complicated business when you are managing many permutations of price and demand and we are helped with that process at Loganair by a system known as airRM. Our reservation system provider,
Videcom, is also highly helpful and important to us. Our development strategy of improving our customers’ booking experience can only be done by working with a responsive and knowledgeable partner – airRM and Videcom have both those characteristics, I’m pleased to say.
What book(s) should everyone in business be reading? Principle Centered Leadership by Stephen Covey really resonated with me when I read it, and still does after 20 years.
I think the work/family life balance is, and always will be, a challenge. That book crystallised that for me and continues in some shape or form to help me today.
What do you do that helps you boost your productivity or save time? I plan to do things – in particular, tasks I’m not keen to do, so it stops me prevaricating! I’ve also found that taking a step back occasionally saves me time in the long run, I can be a little impatient at times!
What’s the best piece of advice you’ve ever received?
Don’t spend time, thought and energy on things you can’t change – another Stephen Covey truism that never fails!
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48