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www.bifa.org


Policy & Compliance


BIFAlink


driving technologies such as IoT (Internet of Things) and access through smart phones and the like. There is a danger that rapid adoption of such technology means many companies have yet to consider thoroughly the cyber security implications of ‘bring your own device’ (BYOD) procedures. Technological advances in terms of handling equipment and IT


processing undoubtedly provide greater operational efficiencies and, to a degree, opportunities for all operators in the logistics supply chain to mitigate their exposure to theft and fraud. Unfortunately, they may also enable organised criminal organisations to use invasive cyber technology, thereby posing a greater risk to legitimate trade and exposing counterparties to the risk of commercial and physical damage.


Human error A number of supply chain players are beginning to implement processes based on accreditation to ISO 27000 or similar governmental informational security standards, which will include robust firewalls, mail security, application controls, and effective data storage and recovery. Yet one of the biggest threats remains human error, for example disclosure of passwords to third parties or use of infected USB sticks. Clarity in corporate procedures requires thorough staff engagement and follow- through with ongoing awareness training. Most supply chain processes have been created with no real thought to


the threat of a cybercrime or attack. Furthermore, reliance on bespoke applications may reduce the ability to withstand a potential breach by a sophisticated hacker or piece of malware (or require an upgrade to do so). The financial pressure on all stakeholders in the current climate may mean that installing essential safeguards (such as virus protection), or failsafes to disable remote control of equipment or processes in the event of an attack, have not hitherto been regarded as a priority, particularly for smaller operators. It is not just the supply chain; every business has to be vigilant in


responding to an ever-changing threat. However, according to data released by Accenture, while 85% of organisations intend to incorporate supply chain digitalisation in the next 12 months, only 50% have aligned risk management with cyber security. The race is on to increase industry awareness and to ensure that there are adequate safeguards in place for both the human and technological risk factors.


January 2018 11


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