The Thames Valley GROWTH SPOTLIGHT
A quarterly insight in association with Penningtons Manches
A ‘Growth Spotlight’ on fast-tracking companies Tradition and progress work in tandem
Technology continues to transform the business world – and with it the scale and scope of its leading edge exponents
Potential dark clouds of Brexit may be gathering, but in the Thames Valley it appears the ‘cloud’ of modern technology is continuing to advance with a very profitable silver lining.
Today’s digital world of virtual offices, multi-channel online communication and ‘in the cloud’ operational systems is providing entrepreneurial opportunities and ample examples of successful growing businesses – companies having willingly embraced and harnessed this fourth industrial revolution.
Yet interestingly, the growth of these
digital-savvy companies at the head of our contemporary change appears to be underpinned by traditional business principles and values.
While today’s technologies can connect the businessworld to billions more consumers within worldwide markets or drastically improve production, organisational efficiency and asset management, those age-old human values of good business remain vital and underpin sustainable growth.
Managing business growth today often depends upon conventional management:
‘Keeping the customer satisfied’ with trusted industry knowledge and advice, staff skills and great teamwork, client service standards and reliable performance, consistent quality and ‘value for money’.
At least, that’s my opinion, writes John Burbedge. Judge for yourself.
Read how the managing directors of five fast-growth companies that standout impressively within our dynamic Thames Valley economic region, responded when we asked them for insights on their successful growth.
Colin Blumenthal, MD of High Wycombe-based Complete IT
For over 25 years, Complete IT has provided local IT support to more than 400 SME clients, building IT services that meet their specific needs and priorities, and helping to plan their ‘future IT Roadmaps’.
Turnover £11.9m; Previous year £10.4m; Growth 14.4%
“The ‘cloud’ has been a major turning point for Complete IT over the past few years with many of our clients migrating at least some of their systems to the cloud. We have invested heavily in research, training and development to ensure our teams are fully up to speed on new technologies and that we are recommending and implementing the very best solutions for our clients.
“We have also started a series of educational seminars aimed at helping our clients to educate and enable their teams with the tools they need to keep their businesses safe and secure. The rise in ransomware and other cyber crime has meant that this has to be at the very top of our priorities for all clients.
THE BUSINESS MAGAZINE – NOVEMBER 2017
importance of a multi-layered approach to securing their systems and data.
“With cyber criminals continually coming up with new ways of infiltrating business systems we have to make sure our clients are as clued-up and protected as they can possibly be. If their data is stolen or the business goes down with no backup, it could mean significant downtime or in the worst case the end of that business.
“We have acquired two businesses within the past 12 months – PlusTech, an Aylesbury-based IT support provider and AMA Business Systems, who are Bristol- based experts in the supply, support and training of ERP, EPOS, hardware and cloud services. These acquisitions have meant we can further our reach within those locations and have added valuable resource, expertise and solutions into our portfolio.
“One of the challenges we face is ensuring our clients understand the
“Complete IT works in a consultative way, really getting to know our client’s business and systems before entering into a partnership. We become a part of our clients’ businesses ensuring we work together to help them meet business goals.
“We know that people want to be rewarded for what they do, but we know that our team also want something more, something sustainable and valuable in the long term for their career. That’s why we have a clear people strategy and plan which delivers that support and development, alongside a culture where people have fun and are rewarded and recognised for their contribution.”
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