PROBLEM? – SOLVED!
DEVELOPING AND DELIVERING INNOVATIVE SOLUTIONS
As the UK’s longest established wind farm O&M provider, B9 Energy is well used to developing and delivering innovative solutions to its blue chip customers, but it was in solving one of its own problems that it created the means to work with a much wider customer base.
PROBLEM
Wind farm maintenance is a highly seasonal business – important (and technically challenging) major works vie with routine maintenance demands for limited resources. Using ‘bought in’ resources was both expensive (to them and their clients) and inefficient as the company had no real means of managing the quality or the availability of those resources.
SOLUTION
In January 2012 the company decided to create B9 Resources and recruited Simon McIvor, whose expertise is in recruitment, from outside of the renewables sector, to source and supply skilled temporary technicians to work alongside their permanent team members so that they could deliver what their customers wanted, when they wanted it.
Simon identified the types of candidate that had the right transferable skills, for example engineers coming out of the services, any additional training they would need to undertake and the level of work that they would be qualified to deliver or support the delivery of.
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www.windenergynetwork.co.uk
In doing so, they tapped into a source of candidates that were highly motivated and skilled, with a strong desire to enter the growing renewables market. The impact on the business has seen the company’s ability to tackle new, additional and unplanned works, increasing revenues, reducing costs and improving customer satisfaction levels.
Added to which they have a strong pool of candidates for any permanent wind turbine technician vacancies that come up - reducing both lead times and recruitment costs.
Having solved their problem and their existing customers’ problem the company has now opened up a whole new market for in delivering resources to a different type of customer – looking for skilled labour from a reliable source.
B9 Energy
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