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SPATEC debut for spa industry survey

Leisure-net Solutions is

expanding its mystery shopping services into the European spa industry. The company's annual HAFOS survey already offers data on consumer attitudes towards fitness, health and leisure. This has now been extended to look at the public's perception of spas; the results will be released at SPATEC in April 2010. A call-Focus survey for spas is also being launched, again in line with the existing health club survey, to assess how spas answer telephone and email enquiries. It will include calls and emails to more than 100 sites across health club, hotel and independent spas.

Spa consultant chapter launched

The Institute of Management

Consultants USA has launched a new spa consultants chapter with 14 new members officially inducted into its International Spa Chapter with founding chapter president Deborah Evans of the SpaSense Group. The primary objectives of the chapter will be to set new industry standards, promote best practice and to create a forum for professional collaboration. Other goals include educating and informing potential clients through a range of ongoing education options.

Two new financial backers for AA brand

Two new financial investors

have been announced for Aromatherapy Associates. Ian Richardson and Dr Magdy Ishak will be driving new areas of growth and expansion for the brand. The duo built up and sold Covenant Healthcare Limited for £170m (E187.2m, US$257m) in 2005. Geraldine Howard will continue to run the company as managing director.


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Seven new sites for Spa by von Essen

New properties for hotel operator include standalone luxury spa in the Cotswolds

By Sarah Todd

Hospitality group von Essen is to extend its spa offering with a further seven spas added to their portfolio of UK properties throughout 2010. The spa facilities will be

added to Callow Hall in Derbyshire; Congham Hall in Norfolk; The Greenway in Gloucestershire; Homewood Park in Bath; The Mount Somer- set in Somerset and Woolley Grange in Wiltshire. There will also be a stand-

alone spa development in the village of Lower Slaughter in the Cotswolds, which will have combined access to both Washbourne Court and Lower Slaughter Manor. Elsewhere within the group, the handover

Von Essen also operates the Halcyon Spa at Bishopstrow House

has been completed from Weston Homes to von Essen of the Hotel Verta development and the new London Heliport terminal in Battersea, London. The new 70-bedroom

flagship hotel will boast a subterranean spa covering two

levels below the property, von Essen's first in London, and is scheduled to open in mid-2010 following a final fit out. The project was initially due to open in June 2009, but was delayed due to problems in the excavation of the site.

Luxury spa facility opens at Cotswold House hotel

By Sarah Todd

A new spa has opened in collaboration with the Great Hotels of the World group and the Cotswold House boutique hotel at Chipping Campden, near Evesham, Gloucestershire. Operated by the British

company Temple Spa, the facility will be the inaugural branded Temple Spa in the UK. Featuring seven treatment

rooms, a hammam room, a hydrotherapy pool and several

The Cotswold House property

lounge areas created by architects and designers D'Alton, the £1.2m spa will be

located adjacent to the main hotel building in a converted coach house, accessible via a covered path from the hotel. Geared towards both hotel

and day guests, treatments will use Temple Spa products and the menu will blend holistic and advanced-results treat- ments. These will include anti-ageing facials, pedicures, manicures, Indian head massage, thermal stone massages and a wide range of therapies for men.

EHL launches new spa management programme

The Swiss-based Ecole hôtelière de Lausanne (EHL) has launched its Professional Certification in Spa Management programme. The course has four themes – finance,

marketing, human resources and operations and facility management – that have been selected as the most relevant to the industry.

Each theme includes off-site exercises and is

treated twice during the programme, once as a two-day module and then again as a three-day module, followed by an exam. The spa-related themes also include key tools

that aim to aid the development of the final management report project.

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