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clive@travelweekly.co.uk
O’Leary right to say six years is too long
GROUP
Story: O’Leary dismisses £610m Ryanair compensation claim as ‘trot’ Well done to Ryanair for ‘tweaking the argument’. Six years to make a claim is insane. As Mr O’Leary said himself, 99% of passengers make any claim within two weeks, which makes sense. Of course Kevin Clarke, a ‘flight-delay lawyer’, is happy to endorse such a ridiculous ruling. Let’s hope common sense eventually seeps into these regulations.
KEITH 4847 4877 Senior account manager Lisa Roberts 4870
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4869 4830 4864 Group events manager Jenny Harman 4850 4849
Story: Exclusive Escapes boss cites ‘toughest year’ after failure We are so saddened by this news. Exclusive Escapes will be sorely missed by the trade and its clients. Our thoughts go to all the directors and staff, and also the hoteliers that have worked so closely with Exclusive Escapes. Our clients over the years came to love their Exclusive Holidays experience, which offered the very highest of standards both in the UK and in Turkey.
LEE HARRISON
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Features and Supplements Features editor Joanna Booth
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Deputy news editor Hollie-Rae Merrick 4874 Chief reporter Juliet Dennis
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TALK BACK WHAT YOU’RE SAYING THIS WEEK
LETTER OF THE
WEEK
Story: Tui chief’s pay puts him in FTSE top-five earners Tui are so mean they take RIU hotel points off staff when they leave the company and won’t let them transfer their points to their new agency if it’s not part of Tui Group. I can’t believe RIU has agreed to these conditions – must be so frightened of upsetting Tui they will agree to anything. It’s disgusting how much [Tui chief executive] Peter Long earns. Most Tui staff are lucky to get the minimum wage.
DONNA TWEDDELL Responses would be welcome from Tui and RIU
So sad to see Exclusive Escapes cease trading
ITV’s travel series did nothing for tourism
Story: ITV series Travel Guides missed a trick, say agents This series did not show the best of areas or do anything for tourism. Don’t regard it as a proper insight into the places shown – it was purely for entertainment. I have been to some of the places featured and I know you have to go to see and experience them for yourself.
LYNN CURTIS
TWEETS THIS WEEK
Jet2’s API fares ‘worse than Lufthansa’s fee’
Story: Advantage Focus Partnership refuses to cooperate with Lufthansa It annoys me how we all want to complain about Lufthansa’s €16 GDS fee, yet booking Jet2, via API, can add hundreds to the fare. As a result, few of our agents are willing to book Jet2 as the markup isn’t worth it.
REALIST Travel Weekly would wel- come a response from Jet2
Graham_ontravel @Graham_ontravel Wow! Only just gone 9am and already booked 2 UK hotels for corp clients for tonight. #busy
Emma Savage @TCEmmaSavage Just confirmed an amazing #bucketlist tour of India’s Golden Triangle for my customers.
Nicholas Harding @NicholasHardi13 The crew @VirginAtlantic are looking great #pride lol #parody
QUOTE OF THE
WEEK
“[Using agency agreements to prevent discounting] is price-fixing, prohibited by law. Agents should not
touch such agreements with a barge pole”
COLIN MATTHEWS managing director, Travel Club Elite
TALK BACK TO US... Email:
editorial@travelweekly.co.uk. Please write ‘Talk Back’ in the subject line. Deadline: Midday Monday. All correspondence must be accompanied by a name, job title and company address; these will be withheld on request. Please limit letters to 150 words maximum. We reserve the right to edit for brevity and clarity. Other comments are taken from
Travelweekly.co.uk.
3 September 2015
travelweekly.co.uk 17
EDITORIAL@ TRAVEL WEEKLY.
CO.UK
Tui doesn’t let staff take RIU points
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