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Billing process changing effective February 1
OOPERATIVE members should note a change that has been implemented to help streamline the billing process and reduce longer reading periods.
Currently, bills are mailed to members in four cycles, beginning with the first Monday of each month. Cycle 2 bills are mailed on the second Monday, and so on. In some cases, this can result in billing periods of up to 35 days. Starting in February 2013, bills will be calculated on the same day each month and mailed the following working business day. Bill calculations dates for the four cycles will be the 5th, 12th, 19th and 26th. “We will still have to contend with weekends and holidays, but this will help reduce the longer reading periods,” explained Susanne Frost, Northeast Oklahoma Electric Cooperative’s Manager of Office Services. “We understand that this will not be a complete fix, but it is a step in the right direction in preparation for all meters eventually being read electronically.”
The value of electricity... (continued from page three)
to the Residential Energy Consumption Survey by the U.S. Energy Information Administration. In the past 30 years, the amount of residential electricity used by appli- ances and electronics has increased from 17 percent to 31 percent. More homes than ever use major appliances and central air conditioning. Digital video recorders (DVRs), computers, and multiple televisions have become ubiqui- tous.
Clearly, our appetite for electricity shows no signs of slowing down. So the next time you flip a switch, use your toaster, or run your washing machine, remember the value electricity holds. And know that we at Northeast Okla- homa Electric Cooperative are looking out for you by working together to keep electric bills affordable, control- ling costs through innovation, and putting you, our mem- bers, first.
Our attitude towards
electricity has changed dramatically over the last 75 years. No longer is it considered a “luxury.”
10 Northeast Connection
Special payment option can help offset seasonal usage
INTER has arrived and that can mean increases in electricity usage as switches begin to flip on home heating systems. Northeast Oklahoma Electric Cooperative members who want to avoid spikes that come from increased seasonal usage may want to consider having their monthly bills averaged. Averaged bills are the perfect way to avoid being surprised by the peak usage that comes when more home heating is required. The Average Monthly Payment Plan offered by the cooperative keeps a rolling average of a member’s last 12 months of usage. That way, they’ll pay a more predictable amount each month. Members who participate in the program can still look at their bills and tell what they would have had to pay for that billing period. Meters are still read monthly for members who pay averaged bills. Averaged billing simply keeps monthly bills within a similar range. That predictability is something from which every home and business owner on a budget can benefit.
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Members can apply for the Average Monthly Payment Plan by calling the cooperative during normal business hours at 1-800-256-6405 and speaking to a member services representative.
Automatic bank draft perfect pay tool for busy schedules
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OOPERATIVE members have options for managing accounts and paying monthly electric bills. One such option works especially well for those planning a summer vacation or who just keep a busy schedule.
Automatic bank draft is an easy, safe and conve- nient way to pay your bill each month. The service is free. You can have your electric bill automatically paid from your checking or savings account at any participat- ing financial institution. You will save time, money and paperwork while conserving checks, gas and postage. And, you’ll worry no longer about forgetting to pay your bill on time.
Call 1-800-256-6405 and speak with a member services representative about automatic bank draft or one of the other available payment options.
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