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colour and mono MFPs right up to large departmental A3 multifunction devices. New functionality provided includes confidential print release, enhancing security and reducing wastage, scan to email and sleep and deep sleep power modes which reduce power consumption and CO2

output. Default duplex

and mono policies was recommended and implemented to further reduce cost and wastage.

The printers are used for a range of office and administrative printing including outputting export licence certificates.


In total, the printer fleet at Defra was rationalised down from 1,384 to just 548 devices, representing a significant saving in hardware, consumables, running costs and space. Equally, Defra now has a much greater level of control over and visibility of its print operations. Effectively, it knows exactly what printers it has, where each printer is located and exactly how much printing is costing it as a business. Rob Brown, business manager, Managed Print Services, OKI, comments, “it is all about controlling Defra’s printing costs and making sure their printing requirements are met at the same time – not only today but also into the future as its business needs change.”

Other key benefits include improved reliability of printing devices. OKI is also supplying remote monitoring of devices to provide automated consumables supply, a telephone helpdesk and on site engineering support when required. The implementation of OKI printers as part of an MPS approach has also resulted in Defra achieving environmental benefits. It has been able to achieve CO2

new approach.

IBM and OKI are determined not to rest on their laurels with respect to this implementation. The solution delivered is as much about ongoing management of the printer fleet as it is about the initial installation and roll out. First level support of the printing solutions is provided by IBM’s IT helpdesk. So if a user has a problem with a device, they contact IBM in the first instance to resolve issues swiftly. Any unresolved issue is logged and an engineer is quickly dispatched to site. OKI, however, is responsible for actually delivering the printing services to Defra. The ongoing management of the solution hinges on a quarterly printer effectiveness meeting involving representatives from OKI, Defra and IBM. The objective is to provide a continuous assessment of the department’s printing requirement. This includes information about how the fleet is operating and the number of pages that have been printed but also advice on whether there is a need to move devices around, or in some cases replacing them, to improve the benefits Defra is receiving from MPS and ensure that changing business needs are met.

According to OKI’s Brown, “carrying out an initial audit, proposing and installation of the equipment is one element of this project, managing the fleet over time is another. But it is absolutely key in that it allows us to identify any requirements in terms of new or different hardware. This enables us to prevent Defra from slipping back into an ad hoc approach to acquiring devices which are likely to be expensive to purchase and difficult to manage and support. “Our entire engagement with Defra and IBM on this project

“In conjunction with IBM, we have helped to revolutionise the whole approach to printing at Defra”

has been part of a consultative process,” continues Brown. “It is about understanding what Defra needs both at board level and down to what individual users in the smallest most far-flung Defra sites require. In conjunction with IBM, we have helped to revolutionise the whole approach to printing at Defra and the department is reaping the rewards in terms of enhanced operational efficiency, reduced costs, greater budgetary control and environmental benefits.”

UK Government Procurement in joint agreement with global professional purchasing body

savings of 47% as a direct result of the A

Memorandum of Understanding cementing closer working and enhancing Government purchasing capability has been signed between UK Government Procurement and The Chartered Institute of Purchasing & Supply (CIPS). The MoU was signed on 24 May by John Collington, UK Government Chief Procurement Officer and Head of the Government Procurement Profession, and CIPS CEO David Noble. The new MoU will serve as a significant boost for the Government procurement profession with both organisations agreeing to combine resources on areas of common interest, including: • Lobbying and representation in support of the transformation of EU Procurement rules

• Collaborative work to optimise training and other procurement capability improvement programmes both within GPS, and where appropriate across Government

• Exploring ways to increase the percentage of civil service procurement staff that are professionally qualified

• Promoting Government Procurement initiatives, best practice tools and techniques to non-Government bodies, with any resultant income invested to improve the capability of UK civil service procurement staff David Noble, Chief Executive Officer at the Chartered Institute of Purchasing & Supply said: “The public sector and professional procurement of goods and services is a key focus for the institute and we’re committed to support this agreement. I believe that excellent practice at national, regional and local government levels will reduce spending and offer significant value-add to departments struggling with the challenges and pressures of today’s public sector world.”


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