INNOVATION & EFFICIENCY
Endoscopy nurse Chloe Holly in the endoscopy unit at Pilgrim hospital.
on length of stay, re-designing A&E, improving
improving services for outpatients, for example.
“Supporting that is our third stream of work – what we call the workforce groups: nursing, medical, patient administration, diagnostics, human resources, and therapy services.
“They are all looking at the ways in which they can become more efficient and more productive across the organisation.
“Most areas are going through skill-mix
or
“Within that, what the chief execu- tive has set out to do is to find out whether we have, organisation- wide, agreed standards that we all work together to deliver.
“A number of our senior manag- ers and clinicians, and some of our health and social care community colleagues, helped us to develop those standards.
“We’ve now got an agreed set of standards for both of those areas, and we’ve got an agreed set of standards for this year that we want to implement. The top nine from each of those are being implemented in this current year. The urgent care standards include things like A&E and how that will look, the wards and how we will treat trauma patients and review
patients, and about discharge. In planned care, we have a set of standards around pre-assessment, using theatres, and discharging people from the wards, example.
for
“The second focus of the Transformation
Programme is
again on the patient care side: the processes. We’ve got workstreams
restructuring, to
examine whether the right staff are in post to meet patient need.
“Medical work- force is concerned with reducing agency/ locum costs whilst HR is reducing the absence rate.”
theatre and
David Furley TELL US WHAT YOU THINK
opinion@nationalhealthexecutive.com
Healthcare organisations across the country are now facing their toughest challenges, regardless of size, locality or structure, argues Gavan Duffy of Altodigital, who here comments on the efficiency gains that can be achieved through managed print services.
F
rom our experience, the vast majority are looking for a print partner that can create innovative solutions that can make the neces- sary and transparent savings they require, whilst also creating addi- tional efficiency gains throughout their organisation.
As a specialist print provider, Al- todigital is working closely with several organisations within the health sector to adopt, create and introduce a bespoke print strat- egy to drive down inefficiency within their business processes and greatly improve document workflow.
Over the last three years, we have found there has been a real focus within the NHS sector around the ‘hidden costs’, especially around printing, and their search for a supplier who can both identify and
eradicate these often unseen costs.
As a result Altodigital now focuses on a strategic approach to take the emphasis away from internal helpdesks by introducing solu- tions that often include dedicated onsite engineers, pro-active re-
mote management software tools, follow-me print technology, docu- ment management integration, and a new ‘scanning culture’.
The print solution can also include the management of an organisa- tion’s current legacy devices that
are within asset life, ensuring the organisations total print infra- structure is managed and support- ed by one single supplier.
The cost of this service is then ‘wrapped up’ in one single quar- terly invoice with an attached schedule that provides individual costs per device, department or even end-user. This re-charging process in several cases can be used to create an internal revenue stream, and in most instances, is actually a VAT recoverable service.
Gavan Duffy is the sales director (public sector division) for Alto- digital, which specialises in man- aged print solutions.
FOR MORE INFORMATION
T: 0845 504 5353 E:
learnmore@altodigital.com W:
www.altodigital.com
national health executive Nov/Dec 11 | 43
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