HOW SHOULD WE WORK
TOGETHER?
We’re all different. Some of us are more different than others. That’s
whereh
why we work with our customers in lots of different ways, depending
are you
on their level of fi le supply expertise. If you don’t know your Quark from
in this your elbow, then let us take care of the design for you. It’s safest that
chart? way. If you’re an “amateur-dabbler”, then you’ll probably need to rely
on us to Make Your File Work. At the other end of the scale, if you know
what you’re doing and can follow our process, we’ll happily check your
fi le for you. Where are you in this chart?
FILE SUPPLY
OPTION EXPERTISE RECOMMENDED ROUTE
NONE WE’LL DESIGN FOR YOU
Creating effective design is more important
1
than saving a few quid trying to botch it
yourself. Feel free to mock something up
in Word, send us digital images or leave it
entirely up to us. Ask us for a price.
LOW WE’LL MAKE YOUR FILE WORK
2
Someone else created your design then gone
backpacking round Australia? Don’t panic.
Give us what you’ve got and we’ll do our best
to Make it Work. See page 4 for details.
MEDIUM WE’LL CHECK YOUR FILE
3
Follow all the advice in this guide, send us
your fi le and our Hand-Holding service
will run technical checks to look for potential
problems. See page 4 for details.
HIGH WE’LL LET YOU RISK IT
When you’ve been supplying fi les to us
4
correctly for a while, it may be right for you to
become a File Risker. But only if you’ve been
good. See page 6 for details.
3
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