For more information visit
www.keswick.org or call 017687 72645
105
Welcome Host
Making a Booking Key to Facility Symbols
Where you see the ‘Welcome
When enquiring about accommodation, you
t Full License
Host’ symbol, you know that the
will need to state your requirements clearly:
w Restricted License
staff have taken part in this
1 Check the prices.
o Children welcome (a number following
nationally recognised ‘Customer Care’
2 Give your arrival and departure dates (with
gives minimum age)
programme. You can therefore be sure that the
acceptable alternatives if appropriate).
%
Cots available
welcome you receive, and the quality of service
given, will be in the best tradition of Cumbrian
3 Indicate the accommodation you need.
m Disabled Access
hospitality.
For example: room with twin beds and
k Ground floor bedroom(s)
en-suite facilities.
j Four poster bed(s)
4 Indicate the terms you want. For example:
T Electric shaver points
Walkers and Cyclists
bed and breakfast; bed, breakfast and
j
Hairdryer available
Walkers and Cyclists are given an
evening meal.
b Tea/coffee making facilities in all rooms
extra warm welcome at many 5 If you have children with you give their ages,
g Colour television in all bedrooms
/Self Catering units
accommodation establishments. state whether you would like them to share
h Radio in all bedrooms/Self Catering units
Look out for these symbols in the
your room or have an adjacent room and
y Totally non smoking
accommodation listings.
N
mention any special requirements such as a
@ Private off-street parking for guests use
cot.
(…) No. of parking spaces
In these establishments you will find
6 Tell the management about any particular
n Dogs accepted by arrangement
facilities such as: requirements such as a ground floor room or
¶ Dogs not accepted
• Wet clothes drying facilities
special diet, or any other information you
consider to be important.
u Passenger lift
• Packed lunch and bottle/flask filling service l Central heating throughout
(serviced accommodation only)
7 State your expected time of arrival, particularly
q Lounge
if you may arrive late. If you are delayed
• Early breakfast available
i Ironing facilities for guests use
en route a telephone call is helpful.
• Hot drinks on arrival
N Clothes washing facilities
8 It is very easy for misunderstandings to occur
_ Drying room
• Information on local cycle/walking routes over a telephone and so we recommend that
c Establishment accepts credit cards
• Secure, covered area for bikes
you confirm your booking in writing if time
permits.
f Telephone for guests use
• Information on local cycle shops
º Real log fires
9 Inform the proprietor if you intend to bring a
Please check at the time of booking for specific
z Swimming pool (indoor)
pet.
requirements. Z
Swimming pool (outdoor)
10 Check which credit cards are accepted if you
p Conference facilities for 10 or more persons
wish to pay by this method.
FAIRTRADE
a Special diets (coeliac)
In and around Keswick
V Vegetarian diets catered for
Deposit and Advanced Payments
e Packed lunch on request
In and around Keswick you will find WT Weekly terms available
more Fairtrade available than in any
For reservations made in advance, a deposit is
SB Special breaks offered
other tourist centre in the country.
usually payable, which is then deducted from
C Open Christmas
There are over 130 guest houses, hotels,
the final bill at the end of the stay. Some
NY Open New Year
B & Bs, hostels and self catering properties, and
establishments now require payment for the room
\ Foreign language spoken
over 30 restaurants, cafés, tea and coffee shops
on arrival if prior reservation has not been made.
IA Internet Access
which provide Fairtrade products for their guests
If you are asked to pay on arrival it is advisable to
œ Member Tourism & Conservation Partnership
and customers. All of these are listed in a
see your room first to ensure that it meets with
Directory, regularly updated by Keswick and
your requirements.
π
Welcome Host
District Fairtrade Campaign, which can be found
Ft FairTrade
at
www.fairtradekeswick.org.uk.
N Cyclists Welcome
(Hard copies are available in the National Park
Cancellation Walkers Welcome
Information Centre in the Moot Hall and at
Acceptance of accommodation by telephone or in
W Linen provided free of charge
Theatre by the Lake).
writing constitutes a contract with the proprietor
V Linen hire service available
In this brochure all accommodation providers
of the establishment, and if a holiday is cancelled
U Visitors must provide their own linen
displaying the FT ‘flag’ offer Fairtrade tea and
or curtailed, the proprietor is entitled to S
Microwaves
coffee to their guests in bedrooms and dining
compensation if the accommodation cannot be Q Electric cooking
rooms, almost all of them exclusively. Some offer
re-let for the majority of the booked period. In P Gas cooking
more, such as drinking chocolate, fruit juices.
such instances deposits are likely to be forfeited, 4
Gas/Electric Fires
All have literature on Fairtrade available.
and an additional payment may be requested. It is
M Gas/electricity or other fuel supply is coin
always in your interest to advise establishments at
meter or meter reading
once of any change in your accommodation D Dishwasher
Display Adverts
requirements. VCR Video player
The preceeding pages of Display Adverts are
DVD DVD player
colour coded to give an instant indication of the
A Satellite TV
average Bed & Breakfast price range per person Insurance
CD CD player
per night based on two people sharing. Some
Travel and holiday insurance are available at a R Freezer (Caravan Parks - Ice Pack Freezing)
establishments may offer rooms above or below
modest cost and will safeguard you in the event of s Working farm
this range.
having to cancel or curtail your holiday.
K Showers (hot)
The colour codes are as follows:
] Lighting throughout the park
per night under £28.00
} Kids play area
Making a Complaint
| Games Room
It is hoped that you will not have any cause to M
Foodshop or mobile foodshop
per night £28.00 - £37.00+
complain but difficulties can unfortunately occur 8 Cafe or restaurant
from time to time. If you are dissatisfied, please cd Parking at Side of Pitch
speak to the management at the time of the
per night £38.00 - £47.00+
J Electricity hook up supply to touring pitches
incident. This gives an opportunity for prompt
π Water hook up
action to be taken to investigate and have things
( Hot water to all washbasins (Caravan/Camping Parks)
per night over £48.00
put right without delay.
D Chemical toilets
Serious complaints will be investigated by the
E Flush toilets
The Self-Catering Adverts will all be
Association. However, please note that the
I Gas cylinder exchange or refill
banded Red.
Association has no statutory control over
W Common Room
establishments or their methods of operation and
J Cooking Facilities
per week
cannot become involved in legal or contractual
y Groups welcome
matters.
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92 |
Page 93 |
Page 94 |
Page 95 |
Page 96 |
Page 97 |
Page 98 |
Page 99 |
Page 100 |
Page 101 |
Page 102 |
Page 103 |
Page 104 |
Page 105 |
Page 106 |
Page 107 |
Page 108 |
Page 109 |
Page 110