water usage because of California’s drought. Once I saw that we were making such a dramatic difference in our con- servation efforts, it became fun. Then I asked myself, ‘How can we reduce more?’” Other actions that he took involved:
• Re-landscaping the hotel property with drought-tolerant and native species of plants
• Replacing all existing light bulbs with high- efficiency alternatives
• Upgrading commercial laundry equipment
• Training the housekeeping staff on best practices to consistently reduce water and energy usage
• Creating “Green Teams” to monitor and improve sustainability results throughout the hotel
A Clean the World recycling poster, often posted at hotels championing the organization’s mission to save lives through the simple act of recycling soap.
tion period. At the time, Campbell was the Chief Engineer at the Courtyard by Marriott San Diego.
So when Campbell mentioned during our interview that he was “invested in sustainability not only because it was the right thing to do, but because the hotel’s leadership and [he] very much wanted to win the EPA’s biggest loser contest,” I was shocked. Did the hotel’s leadership really care that much about sustainability? And how could this man combat waste in the stereotypically indulgent hospitality industry?
The hospitality industry’s customer experience is largely predicated on waste—waste of water, of electricity, of soap. “Waste is the name of the game,” he adds with a laugh. “Hospitality and sustainability seem like an oxymoron,” he explains. “Think about it. When you use a hotel, you leave the lights on. You run the shower longer. You wash your sheets every night. You wouldn’t do any of that at home!”
But Campbell took extraordinary steps to reduce waste, water, and energy consumption, including testing water-re- ducing devices.
“The customers didn’t even notice a difference!” he shares. “At first, my attention was primarily focused on lowering
By far, Cambell says, his most impressive feat has been creating the inter-departmental Green Teams to investigate and develop energy and water-saving measures. “Each de- partment has its own Green Team,” says Campbell. “These teams come together on a semi-regular basis to discuss their ideas and implement them in their departments. For example, the housekeeping staff devised a strategy to use less water when they cleaned the bathrooms. We tested the method and it worked! We save a tremendous amount of water each year just by using less water while cleaning.”
Clean the World is a social enterprise that works with 4,000 hospitality partners to recycle soap discarded by hotel guests. Distribution of soap and other donated hygiene products helps to prevent millions of deaths reportedly caused by hygiene- related illnesses every year.
10
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