washingtonscene
require showing “methodology, cost esti- mates and specific time frames.” The GAO went further to say “deci-
regarding any changes to Defense Resale benefits.
forward to seeing more detailed plans from DoD
“ We look
— Lt. Gen. Dana T. Atkins, USAF (Ret)
”
sion makers cannot evaluate whether the implementation of DoD’s efforts are effective in achieving its estimated cost savings without impacting patrons.” The GAO’s recommendations include
providing the lacking data, assumptions, and methodology, along with performing pilot programs using identified metrics. DoD concurred with all three of these actions. “The takeaway from this report is that setting metrics/benchmarks before mak- ing changes is good business from the standpoint of protecting the benefit and the proper way to manage a change of this magnitude responsibly,” says MOAA President and CEO Lt. Gen. Dana T. Atkins, USAF (Ret).
42 MILITARY OFFICER FEBRUARY 2017 “Congress acted in good faith by enacting
statutory requirements to preserve current levels of patron savings and satisfaction and product quality,” Atkins says. “We agree with GAO the onus is on DoD to establish benchmarks, measure savings progress, and ensure those protections are fulfilled. We look forward to seeing more detailed plans from DoD regarding any changes to De- fense Resale benefits.” MO
— Contributors are Col. Dan Merry, USAF (Ret), vice president; Cmdr. René Campos, USN (Ret); Col. Mike Barron, USA (Ret); Capt. Kathy Beasley, USN (Ret); Brooke Goldberg; Col. Phil Odom, USAF (Ret); Lt. Col. (select) Aniela Szymanski, USMCR; Jamie Naughton; and Trina Fitzgerald, MOAA’s Government Relations Department, and Gina Har- kins, senior staff writer. Visit
moaa.org/email to sign up for legislative-news updates.
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