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rural sites, where the women may live a long distance away from the medical center. In that way, it works better to provide the gynecology care in the community,” she says. “There are challenges with hiring gynecologists right now, and the VA is working on this,” Maffucci says, adding that research has indicated a correlation between having a gyne- cologist on site and a higher level of gender-specific care. Maffucci is more concerned with a potential problem associated with sending veterans into the commu- nity for care. “Generally,” she says, “the patient is going to get lost. That information may not come back to the VA.” In order to have a holistic health record at the VA, a system for reporting back and coordinating follow-up care would need to be im- plemented. “The challenge right now is, when you’re sending someone into the community to get that care, they may not get pulled back into that comprehensive care that they’re hoping to get at the VA.” That challenge applies to all veter- ans and is a reminder that as the VA is trying to build up services for women veterans, it also is being pressured on a number of fronts. According to the Interim Report of the Commission on Care, which was created under the Veterans Access, Choice, and Account- ability Act of 2014 (VACAA), “There is widespread concern that [the Veter- ans Health Administration] is not pro- viding the level of service, efficiency, and quality that veterans deserve and the American public expects.” The priority, Maffucci says, is get- ting patients the care they need now. “I think VACAA is really meant to be a short-term solution to a long-term problem,” she says. In three years, when the law is set to expire, she hopes the VA will have a longer-term plan of action ready to implement. Providing reproductive health care isn’t the only challenge. Women in the


45-to-65-year-old age range represent the largest proportion of women in the VA health care system. Cardio- vascular risk conditions, high blood pressure, diabetes, and high choles- terol are common concerns in that age group. “There’s really a wide range of conditions that we have to be pre- pared to address,” Haskell says. To effectively





address those and other issues, the VA created the Mini- Residency Pro- gram on Primary Health Care for Women Veterans. “One of the things we’ve wanted to do is to get our pro- viders educated and trained up to take care of women, since some pro- viders who’ve been working for [the] VA for a long time may not have seen many women,” Haskell says. More than 2,500 providers have received training focusing on basic primary care issues of importance to women. “We’ve also been working really


“Since the release of [the DAV’s]


[for] all generations, all veterans.


improve the entire VA health system


— MOAA President Lt. Gen. Dana T. Atkins, USAF (Ret)





What we learn in caring for women veterans helps


report — Women Veterans: The Long Journey Home — VA has made improvements,” says Ilem. “How- ever, more work needs to be done to ensure women veterans have con- sistent access to the full range of gender-sensitive benefits and ser- vices they need.” There was a time when a woman entering a VA medical center probably was there to pick up a pre-


hard on breast care,” Haskell says. More than 50 sites in the VA system now offer digital mammography. “When we don’t provide it on-site, we provide access to it in the community.”


Welcome change “I think it’s important to highlight that, while we know there are chal- lenges, there are also women who are getting really great care and are really happy with their care,” Maffucci says. “The challenge is to standardize that and make it not just some but all or the vast majority.” The VA is making progress in dealing with the systemic problems. In other areas, change may be hard- er to implement. “Certainly, the care is important, but there’s a huge cultural component that needs to be addressed,” Maffucci says.


scription for her husband or father. That time has passed, but unfortu- nately, many women veterans still face frustrations. “MOAA commends the VA for the significant progress it has made in advancing its strategic goal of de- livering the best health care services for women veterans,” says MOAA President Lt. Gen. Dana T. Atkins, USAF (Ret). “Much of this progress is a direct result of the commitment and aggressive outreach efforts of the VA’s Office of Women’s Health Services and the Center for Women Veterans. “Through ongoing collaboration


with Congress, veterans service or- ganizations like MOAA, and most important, listening to women veter- ans, we can expect progress to con- tinue,” Atkins says. “Though a small population within the larger health system, women veterans are changing the face of how the VA is delivering health care to all veterans. What we learn in caring for women veterans helps improve the entire VA health system so the VA can deliver the best health care services to all generations, all veterans.”


MO


— Christina Wood is a freelance writer based in Florida. Her last feature for Military Officer was “Educated Decision,” January 2016.


MARCH 2016 MILITARY OFFICER 101


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