HEALTH
Security at the forefront Recent terrorist attacks in France and Belgium, as well as civil unrest in Germany, have placed safety and security at the top of the agenda for organisations with globally mobile employees. Managing risks to employee safety is
now as much a consideration for employers with assignees in Europe and other parts of the world formerly considered to pose low risks as it has previously been in parts of the world traditionally regarded as higher- risk. The recent earthquake in Italy is a
reminder that expatriates can be caught out by natural disasters even in areas generally regarded as low-risk. As a sign of the times, APRIL
International UK is offering all new clients free access to Red24’s travel and risk management services. Also partnering Red24 is Allianz Worldwide Care. Says Kieran Lavy, “Employers should
use a provider who can supply pre-travel planning (including an intelligence briefing and location-specific training where appropriate), security for the journey (including travel-tracking technology and in-country security personnel for higher- risk travel), and provision for worst-case scenario situations, such as access to a crisis management team capable of providing immediate life-saving advice and medical and security assistance. “For journeys to low-risk locations, client-operated mobile-device-enabled
travel-tracking technology helps an employer fulfil their duty of care. It also enables an employee to inform their employer of their whereabouts should a security situation occur in a location believed to be low-risk. “In high-risk countries, and after major
events, a country’s cellular network may not be working or may be limited, in which case a satellite device may be more suitable.” In the area of security, again, employees
must work with their employer by familiarising themselves with local culture, infrastructure and risks before they go on assignment, and by taking sensible precautions. Kieran Lavy says, “We recommend that someone knows where you are and would
know if you did not make it back to your hotel, for example. Consider organising a regular check-in time, be that hourly, daily, or weekly depending on the risk environment. Travel-tracking technology enables employees to check in at the click of a button rather than using a phone call or email.”
Looking ahead What of the future? Jelf ’s Doug Rice believes that, as international healthcare becomes less affordable, it becomes more of a cost and less of a benefit, leading employers to look at alternative ways of managing their budgets. “There will be an emergence of
higher co-payment schemes, larger deductibles and excesses, and improved risk management to support a growing cost-conscious consumer and employer,” he says. “The ageing population puts a strain on healthcare and makes it more expensive, so there will be an increasing emphasis on collecting good data to improve prevention.”
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