Balancingriskwith collections
Beverley Building Society has announced its 2017 annual results, which saw its second highest pre-tax profits in five years. Chief executive, Karl Elliott, said:
“These results are important to us, not just financially, but because of the potential they offer for us to revitalise our mutual roots, ensuring that our products, customer care and the role we play in our local community are more relevant than ever. “In today’s financial marketplace, where there is ever
Karl Elliott
more uncertainty; from affordable housing, to planning for later life, there is a growing need for a financial provider who is accessible and can better understand and respond to customers’ changing needs.”
At its FICO World 2018 conference in Miami Beach, FICO unveiled several solution upgrades that aim to help banks, lenders, fintechs, and other institutions fight financial crime. “We are giving our customers new tools across the spectrum of
RestonsSolicitorsLimitedassistsanumberof marketleadersintheDebtPurchase,Finance and Utility sectors with both secured and unsecuredcollections.
Our fundamental understanding of
commercial, reputational and compliance issues, togetherwith a focused, proprietary interest in our clientsÕ receivables means that we continue to excel in terms of client satisfaction, recoveries and complaintavoidance.
To Þnd outmore about how our expertise can help you, contact Nigel Coe on 01925661602or
npc@restons.co.ukorgoto
www.restons.co.uk
our fraud and financial crime portfolio,” said TJ Horan, vice president of fraud solutions. “These releases, along with our continued leadership in machine learning R&D, keep our solutions at the cutting edge of AI-based financial crime protection. “In addition, our solutions are supported by a rapidly growing team
of advisors with deep industry experience. This is why financial institutions around the world overwhelmingly choose FICO.”
According to research by Callcredit Information Group, 30% of consumers see defaulting on a loan payment as being the fault of the lender rather than the borrower. The study also revealed that consumers are increasingly feeling
financial pressure, with almost half (45%) saying the financial burden on their personal finances has increased and that they feel more pressure than they did the year before. In addition, more than a fifth (21%) of consumers say they have to rely more on credit for essentials and over two-fifths (41%) say that their ability to repay has not increased in line with higher credit limits they have been offered. Adam Gillott, head of debt and utilities, said: “Our research
reveals that there is confusion about where the responsibility lies when it comes to preventing default. It is evident that lenders must take charge when it comes to affordability assessments throughout the customer lifecycle.”
Lowell has announced its results for its full year ended 31 December 2017, with double-digit growth across all key metrics. CEO, James Cornell, said: “The last 12 months have been a
period of significant change for our business: embedding the new brand and the acquisition of the carve-out business from Intrum. But this is how we consistently deliver for our stakeholders – better results through continued innovation, investment and improvement.”
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www.CCRMagazine.com May 2018
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