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The Analysis Contents


Contents


The Analysis Editor’s Letter


News & Opinions


CSA: fresh look at apprenticeships Coping with financial abuse Forums International: update


In Focus Debate: looking to the future


Proactive trade credit management Asset-based endeavour


Debate: valuing your engagement Move to Standards of Lending Practice Customer insight in HCST credit Engaging with customers


Debate: allowing customers to move forward Back office, or centre stage?


Lasting freedom from debt Applying shared values Non-bank finance


Editor Stephen Kiely 6 Rosedale Cottages, Turkey Cock Lane, Stanway, Colchester, Essex CO3 8NA Tel: 07766 416693 E-mail: stephen@ccrmagazine.co.uk


Reporter Ian Willcox Tel: 07951 262848 E-mail: ian@ccrmagazine.co.uk


Group Production Director Angela Willcox-Kiely Tel: 07920 715047 E-mail: angela@ccrmagazine.co.uk


Illustrations & Images Dreamstime.com


January 2017


3-13 3


6-10 11 12 13


14-42 14 17 18


19 21 23 24


33 38


40 41 42


CCR2


Litigation Choose the right lawyer for you At the front of the pack


Calculating High Court fees A forum for discussion


In Reference CCRDirectory


Appointments & Updates The Last Word


When two worlds collide


Sales Director Gary Lucas Tel: 07785 268404 E-mail: gary@ccrmagazine.co.uk


Subscriptions and Delegate Sales Alison Lucas Tel: 01702 341948 E-mail: alison@ccrmagazine.co.uk


Annual Subscription Rates UK Eur


1 year 2 years 3 years


ROW


£199 £249 £299 £349 £449 £499 £499 £649 £749


Published by GTS Media Ltd “The Cellar”, 81 Cambridge Road Southend-on-Sea, Essex, SS1 1EP


www.CCRMagazine.co.uk


Printed by Stephens & George Print Group Goat Mill Road, Dowlais, Merthyr Tydfil, CF48 3TD


© GTS Media Ltd (except where otherwise stated). All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means without the prior written permission of the publishers.


Total average net circulation 10,050 1 July 2014 to 30 June 2015


25-32 26


28 29 31


43-49 43 46


50 50


5


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