Feature
• Use technology appropriately Organisations using approaches to support learning in the flow of work are more likely to use technology already close to hand to unite people to take action and learn together. For example, they are twice as likely to use social media, contribute to communities or use existing platforms to create learning communities.
They also encourage staff to create content The study compared those that are applying
approaches like 70:20:10 to those who are not. Here are three practical tips Towards Maturity learned from the work:
• Work closely with line managers One of the big lessons learned from the evidence was that integrating learning and work means working closely with line managers. These organisations listen first, understanding the performance problem before recommending a solution. They are more likely to involve managers when designing formal learning. They expect managers to take responsibility for supporting learning and equip managers to do it.
• Be active in supporting learning in the flow of work
Those using the model to reframe their thinking are finding ways to support how staff learn as they work. They are four times as likely to agree that staff have access to job aids either online or via mobile devices, and 11 times as likely to have content curation strategies in place to help staff find what they need, when they need it.
to share what they know with others. In addition, they use simple tools to support formal interventions close to the point of need (such as through podcasts or online books), curating them where appropriate to make great ideas easy to find.
Make it happen! These tips are not rocket science and they are simple to apply. However, many L&D professionals struggle to let go of the past and reframe the ways that they work with business. Taking action of the simple stuff will help L&D achieve some of its aspirations to really integrate learning and work. If we are going to be prepared for the future of L&D, we need to start doing things differently today. n
Author
Laura Overton is the founder and CEO of Towards Maturity and a keynote speaker for the free fringe seminar at the World of Learning. Join her at 10.30am in theatre 1 to take a closer look at how to prepare for the future of learning. To find out more, visit
towardsmaturity.org/makeithappen
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learningmagazine.co.uk
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