MINDY MELENDEZ Executive Director MorningStar Senior Living–Acadia

Serving and appreciating seniors was instilled in MINDY MELENDEZ from an early age. Having lost both parents early, Melendez embraces the chance to be a daughter again at MorningStar at Arcadia. Her career in senior care is a way to give back to the generations that contributed so much to her formative years. “The lives seniors have lived are grand and fascinating! I listen with sincere admiration of the challenges they’ve faced. Their stories are locked in my heart, and often shared with my son to help him understand that we must serve others and exude love if we are to truly understand the meaning of life.” Melendez’s passionate servant-leadership has earned her fi ve internal promotions in her four years

with MorningStar Senior Living, a company that starts with heart in choosing its leaders. Melendez is exemplary of that fact. Beyond MorningStar’s walls, her devoted support extends to the Alzheimer’s Association, Child Crisis Arizona, and the Nicaraguan orphanage supported by MorningStar.

KYLE REITER was drawn to senior living because of the opportunity it off ers to make a real diff erence in people’s lives. As a fi fth generation Merrill family member, he grew up with direct knowledge of Merrill Gardens and he believed strongly in the company’s mission. Throughout his career with the family business, Kyle has been driven to excellence by a sense of responsibility to residents, team members, and his family. Reiter began his career with the company as a manager in training in 2012. After proving himself

capable, he was promoted to a full time general manager position at a Merrill Gardens community. Under Reiter’s leadership the community experienced a full turnaround both in fi nancial performance and occupancy. Employee turnover decreased dramatically while team member and resident satisfaction scores rose. Reiter’s leadership resulted in the community being recognized as a Top Rated Senior Care Facility in Washington by In his current role as VP of operations, Reiter is committed to providing his team members and

communities with everything they need to succeed. He strives for excellence while encouraging his teams to do the same.

KYLE REITER VP of Operations Merrill Gardens

MAX RHEINHARDT III, CDAL fi rst experienced the world of senior living as the grandson of an assisted living resident. The high quality of care and attention shown by the provider inspired him to enter the industry. He pursues his career with the mission to live up to the standards that were set by the team that cared for his grandmother. Rheinhardt began his career as a maintenance director and worked his way up to assistant ex-

MAX RHEINHARDT III, CDAL Executive Director MBK Senior Living– The Firs

ecutive director, eventually becoming an executive director. In that position he contributed to the development of multiple initiatives such as employee recognition programs, an executive director in training process, and a mentorship program for executive directors. He helped his community navi- gate operations through a remodel of the building while increasing occupancy and revenue growth. The result was 100% occupancy with a waitlist, exceeding census and NOI growth during that time. His community has earned accolades including six Best of South Sound awards, the 2018 Senior

Advisors Best of Olympia award, and certifi cation as A Great Place to Work 2018-2019. Internal honors from MBK include Highest Team Member Satisfaction and Lowest Staff Turnover awards. Rheinhardt has also been named MBK Executive Director of the Year.


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