IBS Journal February 2017
IN THIS ISSUE FEBRUARY 2017 / ISSUE 26.08
Chairman, Cedar Sanjiv Anand Email:
sanjiva@ibsintelligence.com
Senior Editor Scott Thompson Tel: +44 7528 807 353 Email:
scott.thompson@
ibsintelligence.com
Senior Reporter Alex Hamilton Tel: +44 7555 518 679
Email:
alexanderh@ibsintelligence.com
Junior Reporter Clare Ruel Tel: +44 207 520 2631 Email:
ClareR@ibsintelligence.com
Advertising Sales Manager Angus Chapman Tel: +44 7958 691 538
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Regional Account Manager – UK & EU Edward Thomas Tel: +44 792 072 4371 Email:
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Regional Account Manager – Americas Mike Scarangella Tel: +1 239 223 0062 Email:
MikeS@ibsintelligence.com
Regional Account Manager – Asia & Middle East Prem Sabarwal Tel: +91 8433 996 997 Email:
prems@ibsintelligence.com
Head of Research Ashwin Ramakrishnan Tel: +91 9819 148 693
Email:
ashwinr@ibsintelligence.com
Marketing Manager Abhijit Chakravarty Tel: +91 7718 868 804 Email:
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06
FEATURE FOCUS Challenger banks
Mobile banking
Digital banking startup of the month Case study
Digital myths and realities
REGULARS Editor’s Note:
On the move:
Who’s been saying what: Who’s bought what? The month in numbers: The Big Interview: Comment:
Good month | Bad month: Backchat | Diary:
24 28 32 35 38
Watch and learn White House favours FinTech Tesco in nationwide PayQwiq roll-out
Yet another new entrant: Rakuten Europe Bank Paytm gets final RBI nod
POSB rolls out chatbot on Facebook Messenger imaginBank claims chatbot first in Spain HSBC lifts lid on Technology Advisory Board IBS Intelligence launches IBS DealVision Gloves off as DFS slams FinTech Charter Metro Bank CEO: “Customers want choice” Mashreq gets first crack at Samsung Pay Lloyds Bank tests out Signly tool
NBAD embraces blockchain with Ripple INCUMBENTS AND CHALLENGERS
06 08 11 11 12 12 13 13 14 14 16 16 17 17
03
05 18 19 20 40 42 46 48 50
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